Do you want to be the hub between technology, customers, and service in a global operation?
At Guideline Geo, we develop & deliver world-leading geophysical products used throughout the world.
We are now looking for a Service & Support Technician for our operations in Malå.
Based in Malå, you will work daily with customers, resellers, and colleagues from around the world. Here you get to combine technology, problem-solving, and customer contact in a role with great responsibility and international touchpoints.
About the Role
This is not a traditional service technician role.
You will become a key person in our global service work where you coordinate service cases, manage customer dialogue, and personally work with troubleshooting, testing, and repair of our products. The work takes place in close collaboration with colleagues in production, development, and support – both in Sweden and internationally.
Your Main Responsibilities
Coordinate and follow up on service and repair cases
Troubleshoot, test, and repair products and systems
Maintain ongoing dialogue with customers and resellers worldwide
Ensure that lead times and customer commitments are met
Contribute to improvements in work methods and processes
Who Are You
We are looking for someone who likes to take responsibility, solve problems, and get things done. You are structured, communicative, and enjoy a role where technology, customer contact, and collaboration go hand in hand.
We place greater emphasis on personality, drive, and problem-solving ability than on specific education.
We believe that you:
Are responsible and self-driven
Have a genuine interest in technology
Enjoy customer contact and collaboration
Are curious and solution-oriented
Communicate fluently in Swedish and English
Experience with troubleshooting, service work, electronics, software, or IT-related systems is a plus.
Why Guideline Geo
With us, you get to combine technology, problem-solving, and customer contact in a global operation.
You work with world-leading products used globally – while having your base in Malå. We are proud of the culture that exists within Guideline Geo, where collaboration, helpfulness, and commitment are highly valued. Here we support each other, share knowledge, and work together to achieve our goals. This is also one of the reasons why many of our employees choose to stay with us for a long time.
Application
Do you want to know more about the position?
Please feel free to contact:
Jonny Falk
VP Operations & Service
0953-345 54
[email protected]
We look forward to hearing from you!Do you want to be the hub between technology, customers, and service in a global operation?
At Guideline Geo, we develop & deliver world-leading geophysical products used throughout the world.
We are now looking for a Service & Support Technician for our operations in Malå.
Based in Malå, you will work daily with customers, resellers, and colleagues from around the world. Here you get to combine technology, problem-solving, and customer contact in a role with great responsibility and international touchpoints.
About the Role…