Coordinator for Personal Assistance in Nacka Municipality

Nacka kommun · plný úvazek

Granitvägen 13-17, Nacka, Švédsko

Do you want a broad role where you can combine administration, coordination, and many different contacts? Do you thrive with responsibility, a fast pace, and being an important part of an operation that makes a concrete difference in people's daily lives? We are now seeking a coordinator for personal assistance in Nacka Municipality. Here you will have a central role with significant responsibility and close collaboration with managers, employees, customers, and family members. Your Assignment As a coordinator for personal assistance, you have a central function in the operation and work closely with the operations manager and assistant operations manager. You are responsible for several administrative and coordinating aspects of the daily operations and serve as an important contact for assistants, customers, and family members. Your responsibilities include: - Coordinate and follow up on staffing - Handle absences, time off, and changes in assignments - Report completed assistance hours to Försäkringskassan and social services - Administer assistants' expenses and handle purchases of materials for the office and customers - Manage permissions and administrative matters when introducing new employees - Maintain ongoing contact with assistants and serve as a first point of contact for many questions - Collaborate with customers, family members, and relatives - Participate in recruiting new assistants - Plan and conduct staff meetings and planning days - Maintain contact with authorities and other external stakeholders The work is varied and the pace can sometimes be high. You therefore need to be able to prioritize between different needs, make decisions, and drive work forward even when circumstances change rapidly or not all information is yet available. Are You the Right Fit? We are looking for someone who is organized, thorough, and responsible. You have the ability to plan and prioritize your work while being able to adapt when new or more urgent needs arise. The role involves many different contacts, so you need to be communicative, service-oriented, and skilled at building good collaborations. You adapt your communication to the situation and person, and feel comfortable interacting with employees, customers, family members, and authorities alike. You work independently, take initiative, and drive your tasks forward, while also thriving in close collaboration with managers and colleagues. You are solution-oriented and comfortable making decisions within the scope of your assignment. We would like to see that you have a desire to develop in your professional role and are curious about leadership in the long term. We place great importance on personal suitability. Your Experience To be suitable for this position, you need to have: - Completed higher education or university education that the employer deems relevant, for example in HR, healthcare, economics, or administration - Excellent system and computer skills, and experience working in multiple digital systems in parallel - Excellent knowledge of Swedish, both spoken and written It is an advantage if you have experience with: - Personal assistance and/or work within LSS (Act Concerning Support and Service for Persons with Certain Functional Impairments) - Administration, coordination, or staffing - Reporting or follow-up with authorities - Municipal operations What We Offer With us, you will have meaningful and developmental work in an operation with an important societal mission. As a coordinator for personal assistance, you will have significant responsibility and the opportunity to influence and develop your work. You will work closely with engaged managers and colleagues in an operation where collaboration, trust, and job satisfaction are important parts of everyday life. The role offers excellent opportunities for learning and skills development. Once you have settled into the role, there is the possibility of some remote work based on the needs of the operation and your assignment. As an employee in Nacka Municipality, you are covered by collective agreements and are offered, among other things, wellness allowance and secure employment terms. About the Employment - Permanent full-time position with a probationary period - Located in Finntorp, Nacka - Daytime hours, Monday–Friday Certificate from the Police Register In accordance with Nacka Social Services Committee decision, a certificate from the Swedish Police Authority's criminal records register and suspicion register is required for work with children with disabilities in connection with employment in Welfare and Social Services. We encourage you to request a digital certificate to your digital mailbox when you submit your application to facilitate the recruitment process. Interested? Selection takes place on an ongoing basis, so please submit your application as soon as possible. The position may be filled before the application deadline. The recruitment process consists of selection, tests, competency-based interviews, and reference checks. We look forward to receiving your application! Nacka is one of Sweden's most attractive and well-renowned municipalities. With a focus on goals, results, sustainable employee engagement, and continuous development, Nacka strives to be the best at being a municipality. Nacka Municipality is the employer for you who, with great freedom, innovates and makes a difference. Welfare and Social Services is responsible for the municipality's provision of welfare services and operates, among other things, special housing for the elderly and people with special needs, daily activities, youth recreation centers, music schools, and cultural venues. In total, we have over forty units within four business areas with 1,400 employees, and together we generate approximately 600 million kronor in revenue. Our services are characterized by efficient resource utilization, strong citizen influence, and great choice. Within all operations, the ambition is to create the best conditions for creativity, innovation, and knowledge sharing. Open to Everyone We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to suit your needs.