Do you want a varied role where customer contact, order management, and system administration are in focus? Do you thrive in a smaller operation with short decision-making paths, close collaboration, and strong market focus? Then the position as Sales Coordinator at Ulinco might be perfect for you!
Team Ulinco
At Ulinco Group, you have the opportunity to make an impact and have your voice heard. We are a company group that stays close to reality, which means that the products you help create leave their mark. You can proudly see the results of your work in society.
Thanks to a strong company culture, we can offer excellent conditions to become part of a strong community where we develop and, above all, have fun together. For us, it's not just a workplace; we share an interest and commitment. That said, we are passionate about helping each other and our customers with rubber solutions. If there's a problem, we find a solution together.
We value a safe and healthy workplace where you as an employee feel seen and valued. Through regular activities, there's always something to look forward to. We are more than just a workplace. We are Team Ulinco.
About Ulinco
Within Ulinco Group, we focus on rubber-technical solutions and polymer products. We combine material expertise, technical problem-solving, and high quality in our work close to customers' mission-critical processes, production, and development – often in the role of a long-term partner.
The operation is certified according to ISO 9001/14001/45001 and has its headquarters in own facilities in Landvetter, with an annual turnover of approximately 100 Mkr and around 50 employees. The operation spans from technical maintenance and service to advanced technical solutions and OEM production.
Learn more about the operation in Landvetter at http://www.ulinco.se and http://www.vulctech.se
About the Sales Coordinator Position
As a Sales Coordinator, you will have a role where you function as an important link between customers, salespeople, suppliers, warehouse, and our digital presence. You will become a key person in daily operations and contribute to ensuring correct delivery, high service, and good communication.
The role is varied and includes order management, customer support, quote preparation, delivery tracking, and administrative tasks related to procurement, sales, and marketing. You are responsible for managing and following up customer orders from order to delivery, providing support regarding customer questions and products, and continuously updating our digital communication and websites.
You will work closely with colleagues at the office in Landvetter, other units within the group, as well as suppliers and collaboration partners.
Your main responsibilities:
Handle incoming customer inquiries via phone and email and provide advice on products and solutions.
Manage customer orders and follow up on deliveries, coordinating communication between customers, suppliers, warehouse, and sales organization to ensure our delivery.
Continuously update business systems/CRM systems with customer, supplier, and product information as well as website and other digital media with ongoing marketing communication.
Contribute to sales and customer development by identifying customer needs and creating added value in every customer interaction.
About You
We are looking for someone with relevant education and several years of experience in a role within inside sales, customer service, order administration, marketing, or similar, where you have worked close to customers and administrative processes. You are accustomed to providing high service, handling multiple tasks in parallel, and working in a structured manner in a business-oriented environment. We believe you have a background from industry, technology, or trade with technical products, or alternatively experience working with customers in similar industries. Additionally, you have very good system skills, excellent knowledge of Swedish and English in both speech and writing, and a B driver's license.
As a person, you are structured, responsible, and efficient with high digital system competence. You have a solution-oriented approach, take own initiatives, and are motivated by providing the best possible service to both customers and colleagues. You are also communicative and appreciate a role with many contact points.
Important for the role:
Previous experience in inside sales or other customer-facing role, for example in order administration, customer service, technical support, or marketing.
Experience from manufacturing industry, or alternatively a genuine interest in technology and understanding of technical products.
Good system skills and excellent knowledge of Office products, business systems, and digital media.
Excellent knowledge of Swedish and English, in both speech and writing.
A structured, service-oriented, and solution-focused working approach.
B driver's license.
The position is located in Landvetter and is full-time. Start date by agreement.
In this recruitment, we collaborate with FMR Recruitment. We conduct interviews on an ongoing basis, so don't delay submitting your application. If you have any questions, you are welcome to contact Krister Eliasson at 0707-899606 or via email mailto:[email protected]
Welcome with your application!Do you want a varied role where customer contact, order management, and system administration are in focus? Do you thrive in a smaller operation with short decision-making paths, close collaboration, and strong market focus? Then the position as Sales Coordinator at Ulinco might be perfect for you!
Team Ulinco
At Ulinco Group, you have the opportunity to make an impact and have your voice heard. We are a company group that stays close to reality, which means that the products you help create leave their mark. You can proudly see the results of your work in society.
Thanks to a strong company…