At Mio, the customer interaction is at the core of everything we do. Whether we meet the customer in-store, develop our product range, or work behind the scenes at the service desk and warehouse, we all contribute to the same goal – creating world-class customer experiences. To succeed, we believe in the power of teamwork. We combine business acumen, knowledge, and passion to develop both the customer experience and our operations. Here you'll have the opportunity to take responsibility, contribute ideas, and help shape the future of Mio together with engaged colleagues.
Are you passionate about creating world-class customer interactions?
Do you enjoy inspiring, finding smart solutions, and making every visit something special? Then you could be our next Sales Associate!
At Mio, you'll work in a stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you'll create memorable experiences and customer interactions – every day.
About the Role
As a Sales Associate, you're a key person in the store's daily operations. You actively work with sales, service, and ensuring the store is well-stocked, inspiring, and ready to meet customers. With a focus on care, business sense, and customer needs, you create a personal and positive experience.
Your Responsibilities
• Create a professional, inspiring, and personal customer interaction
• Work with needs-based sales and offer comprehensive solutions
• Ensure the store is well-stocked and visually appealing with properly priced products
• Handle customer inquiries, complaints, and expired goods according to procedures
• Participate in monitoring campaigns and sales results
• Report operational issues and safety risks to the responsible person
• Contribute to a safe, ergonomic, and pleasant work environment and positive workplace climate with teamwork and inclusion
We're Looking for You
• Have a genuine interest in sales and customer service
• Are solution-oriented, responsible, and business-driven
• Contribute positive energy and team spirit
• Have good communication skills and thrive in an active pace
• Have experience in retail sales (a merit but not required)
The Position
Part-time employment
Start date by agreement.
Working hours include evenings and weekends.
Recruitment
Selection is ongoing. The process includes work psychological tests (MAP and Matrigma).
A background check will be conducted at the end of the recruitment process for the candidate who advances to the final stage.
Mio is one of Sweden's leading furniture and home furnishing chains with stores throughout the country. Since 1962, we have helped people create homes they love and continue to develop our offering, customer interactions, and operations for the future. Our vision is clear – to be the largest in Sweden for furniture and to be in every room, in every home. If you want to be part of the journey, you're warmly welcome to Mio.