At Mio, the customer interaction is at the core of everything we do. Whether we meet the customer in-store, develop our product range, or work behind the scenes at the service desk and warehouse, we all contribute to the same goal – to create world-class customer experiences. To succeed, we believe in the power of teamwork. We combine business acumen, knowledge, and passion to develop both the customer experience and our business. Here you have the opportunity to take responsibility, contribute ideas, and help shape the future of Mio together with engaged colleagues.
Are you passionate about creating world-class customer interactions?
Do you enjoy inspiring others, finding smart solutions, and making every visit special? Then you might be our next Sales Associate!
At Mio, you'll work in a stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you create memorable experiences and customer interactions – every day.
About the Role
As a Sales Associate, you are a key person in the store's daily operations. You actively work with sales, service, and ensuring that the store is well-stocked, inspiring, and ready to meet the customer. With a focus on care, business acumen, and customer needs, you create a personal and positive interaction.
Your Responsibilities
Create a professional, inspiring, and personal customer interaction
Work with needs-based sales and offer comprehensive solutions
Ensure the store is well-stocked, visually appealing, and products are price-tagged
Handle customer issues, complaints, and expired goods according to procedures
Participate in campaign and sales result follow-ups
Report operational disruptions and safety risks to the responsible person
Contribute to a safe, ergonomic, and pleasant work environment and positive work climate with teamwork and inclusion
We're Looking for You
Have a genuine interest in sales and customer service
Are solution-oriented, responsible, and business-driven
Bring positive energy and team spirit
Have good communication skills and enjoy working at an active pace
Have experience in retail sales (desirable but not required)
The Position
Permanent full-time employment, starting with a 6-month probationary period
80% time commitment
Start date by agreement.
Working hours include evenings and weekends.
Recruitment
Selection is ongoing. Work psychological tests (MAP and Matrigma) are used in the process.
A background check is conducted at the end of the recruitment process for the candidate who advances to the final stage.
Mio is one of Sweden's leading furniture and home furnishing chains with stores across the country. Since 1962, we have helped people create homes to feel comfortable in and continue to develop our offering, customer interactions, and business for the future. Our vision is clear – to be the largest in Sweden for furniture and to be present in every room, in every home. If you want to join us on this journey, you are warmly welcome to Mio.