Sales-Focused Customer Service Representative

We are looking for a junior sales representative! About the Role Have you worked with customer contact via phone and enjoy the combination of service and helping customers find the right solution? Then this could be the right role for you. We are looking for a customer support representative with a natural interest in sales, who wants to develop in a role where customer dialogue, service, and business go hand in hand. What does the job involve? You have daily contact with customers via phone where you help, guide, and identify opportunities to offer relevant products and services. The focus is primarily on outbound calls where you follow up with customers, present solutions, and in a simple and natural way ensure that the customer's needs are matched with the right offer. It is about creating good customer experiences, building trust, and at the same time capitalizing on the opportunities that arise in the dialogue. You work in a structured manner toward set goals and become an important part of a team that values pace, collaboration, and clear results. The position is located in Stockholm. What we would like to see: At least one year of experience with customer contact via phone or outbound calls Customer service experience, preferably with elements of sales Experience working toward set goals Good Swedish, both spoken and written Basic knowledge of digital systems Who we think you are: Comfortable on the phone and confident reaching out to customers Service-oriented with a natural interest in sales Motivated by helping customers while also creating good results Responsive and skilled at adapting the conversation to the customer's needs Positive, driven, and enjoy working toward clear goals Want to continue developing within customer service and sales What we offer you: A varied role where customer service meets simple and natural sales Fixed compensation together with performance-based components Introduction, ongoing coaching, and support An engaged team with clear goals and shared focus Opportunity to develop further within customer service and sales-related roles

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