Sales-Focused Customer Service Representative with Contract Management Focus

Popis:

Elify Energy Group is one of the Nordic region's largest privately owned electricity trading companies, supplying electricity to over 250,000 customers in Sweden, Denmark, Norway, and Finland. Since our founding in 2015, we have grown rapidly and now consist of over 100 dedicated employees who together drive our continued development forward. Here you will become part of a journey toward continued growth in the Nordic region! Job Responsibilities In your role as a customer service representative with a focus on contract management, you will primarily work with outbound calls and email contact with customers who, for example, have submitted a move notification, are switching electricity providers, or have a contract that is approaching its end. The focus of this role is to deliver high customer satisfaction and provide helpful guidance in the process of selecting an electricity agreement. As part of the team, you will work with: Incoming calls and emails for quotes and cancellations. Outbound calls and emails for customers who have submitted a move notification, are switching electricity agreements, and contracts that are approaching their end. Power of attorney management. Case handling/Follow-up cases. Who Are You? You are fluent in Swedish and English, both spoken and written. You have good computer skills or previous experience with CRM/customer systems. You are motivated by targets, maintaining high customer activity, and achieving results. You have a strong team spirit and thrive in close collaboration with others. Meritorious You preferably have previous experience in customer service, sales, or equivalent experience. You have previous experience with the Office package. Training We want to give you the best possible start with us. Therefore, we begin your employment with a week of internal training in the electricity market. You will also learn more about our services and how we work. Training takes place on-site with full pay. About the Position Working hours: Monday to Friday, 07:30-16:30. Employment terms: Permanent position with 6-month probation period. Salary: Fixed monthly salary Application During our recruitment process, we conduct a background check on all final candidates. For questions or inquiries, you can reach the recruitment department at [email protected].Elify Energy Group is one of the Nordic region's largest privately owned electricity trading companies, supplying electricity to over 250,000 customers in Sweden, Denmark, Norway, and Finland. Since our founding in 2015, we have grown rapidly and now consist of over 100 dedicated employees who together drive our continued development forward. Here you will become part of a journey toward continued growth in the Nordic region! Job Responsibilities In your role as a customer service representative with a focus on contract management, you will primarily work with outbound calls and email…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Kävlinge

GPS

55.7795769, 13.0337618kopírovatotevřít v ▾

Email

Zobrazit e-mail

Zobrazení

8

Publikováno

16. 7. 2026

Upraveno

5. 8. 2026

Poloha

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