Are you passionate about service and enjoy a role where you get to meet people every day? Are you someone who builds trust, takes initiative, and always strives to go the extra mile? Then you could be Europeiska Motor's next Customer Experience Manager.
As a Customer Experience Manager, you will be responsible for the customer experience at the facility. Here you'll work in an environment characterized by warm customer interactions, teamwork, and a strong service mindset. You are the first person customers meet and play an important role in creating a professional and welcoming first impression. You guide customers to the right department, identify their needs, and ensure they receive the right assistance.
In this role, you will work closely with your immediate team and other departments, such as sales, delivery, and the service department, and can support other facilities as needed.
Europeiska Motor has facilities in Rissne, Täby, Vällingby, and Arlandastad. The position is primarily based at our facilities in Rissne, Täby, and Arlandastad, but work at other facilities may occur as needed.
This is a part-time position, making it perfect to combine with studies or other work.
Job Description
The role is varied and combines customer service with administrative and practical tasks. You will, among other things:
Welcome customers, understand their needs, and ensure they are connected with the right department or salesperson for the best possible experience.
Answer incoming calls and manage multiple shared email inboxes
Administer test drive and loan agreements
Handle key management and key inventory
Inventory and order office, coffee, and consumable supplies
Manage coffee machines
Handle refueling, charging, repositioning of vehicles, and manage bookings in the system
Your Profile
We are looking for someone with customer service experience who thrives in a role where service is central. You are a positive and professional person who enjoys helping people and creating great customer experiences.
Europeiska Motor always strives to deliver world-class service. The role involves considerable personal responsibility, which is why we believe you have a good ability to structure and prioritize tasks throughout the day.
To succeed in this role, we see that you are:
Service-oriented and solution-focused
Organized and thorough, even in a fast-paced environment
Flexible and enjoy a varied workday
Patient and responsible
Professional in your interactions
We also see that you have:
B-class driver's license (automatic transmission is sufficient)
Good knowledge of Swedish and English, both spoken and written
Experience from service roles such as reception, retail, hotel, or other customer-facing positions is a merit
Offer
You will be employed by Barona with additional benefits through collective agreement. The position is a part-time role, where work is primarily on weekends, but weekdays may also occur as needed. Weekend hours are typically between 11:00–15:00, while weekday shifts can occur between 09:00–18:00. We strive to offer flexible scheduling solutions and will adapt working hours as much as possible to suit your circumstances.
The role is particularly suitable for you if you are studying or have another main occupation and are seeking flexible part-time work on the side. During your introduction, you will receive training in service and product knowledge to give you the best conditions to succeed in the role.
Planned start date for the position is during weeks 32-33, and the salary is between 140 and 150 kr per hour.
Recruitment Process
The recruitment process includes interviews with both Barona and Europeiska Motor. Interviews are held continuously and the position may be filled before the final application deadline, so submit your application now!
Contact
If you have questions about the position, you are welcome to contact Freja Ek at [email protected]
We look forward to receiving your application!
About Barona
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver staffing solutions throughout the country. We offer our customers visionary and future-adapted partnerships and our employees exciting opportunities at all stages of their careers. Since our founding in Finland in 1999, our success has been built on our entire organization being customer-focused and challenging traditional thinking when it comes to service offerings and business development. Through our focus on innovation and digitalization, we can continually stay at the forefront of modern recruitment.
Read more here: http://barona.se/om-oss/Are you passionate about service and enjoy a role where you get to meet people every day? Are you someone who builds trust, takes initiative, and always strives to go the extra mile? Then you could be Europeiska Motor's next Customer Experience Manager.
As a Customer Experience Manager, you will be responsible for the customer experience at the facility. Here you'll work in an environment characterized by warm customer interactions, teamwork, and a strong service mindset. You are the first person customers meet and play an important role in creating a professional and welcoming first…
Přehled
Typ
job
Stav
active
Viditelnost
public
Cena
150 SEK /hod
Město
Solna
GPS
59.354460354879, 17.974486166533
Email
Zobrazení
5
Publikováno
13. 7. 2026
Upraveno
5. 8. 2026
Poloha
Načítám mapu…
Parametry
Kraj
Stockholms län
Duration
na dobu neurčitou
Zaměstnavatel
Barona Professionals AB
Postcode
17154
Počet míst
3
Profese
Frontofficepersonal
Mzda od
150
Salary Type
pevná měsíční, týdenní nebo hodinová mzda
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