We are now looking for another joy-spreader to join our team! We are seeking a true service star who is passionate about meeting people and sets high standards when it comes to customer service and making a great first impression! In this role, you will work in a team responsible for the external reception, the internal service hub, and conference services at the Swedish Tax Agency's office in Sundbyberg. Be part of making society function!
About the job
Your tasks include welcoming and registering visitors, managing visitor and access cards, answering phones and emails, and having overall responsibility for common areas and meeting rooms. You will also answer questions from the public and internal colleagues, as well as liaise with suppliers, including handling deliveries and packages. You will also be part of our internal conference services, which includes setting tables, ordering meals, evening events, and various support services.
The section you will be part of is large and contains several different work areas, primarily within internal services and administration. We work closely together and help each other across boundaries and work areas as needed. We are unpretentious and support one another.
The Swedish Tax Agency's office in Sundbyberg houses approximately 3,000 employees and spans about 43,000 square meters. In this exciting role, you will work in a social and professional environment where you and your colleagues deliver world-class service to everyone you meet and interact with, both externally and internally.
Other government agencies are also located in this building, and in your role you will represent and assist them in various service matters. Commitment and enthusiasm are the foundation for creating memorable service experiences for both visitors and colleagues.
You will be part of the office unit at the Administrative Department, based in Sundbyberg. Together, we are a total of 35 colleagues, and you will become part of a smaller work group.
About you
For this role, we believe you are a warm and welcoming person who radiates positive energy that is contagious. The role requires a high level of commitment and the ability to adapt to and prioritize between different work paces.
To do a good job and thrive with us at the Swedish Tax Agency, you need to be attentive, think creatively, and take responsibility. Good judgment and understanding of legal certainty and security are important in the work. You must also comply with our employee policy.
In this job you should:
- act consciously and professionally based on good self-awareness
- take initiative, think creatively, and take a stance on issues
- have the ability to structure and prioritize the right things
- have good collaboration skills, be helpful, and have good customer service
- have the ability and willingness to learn new things, be flexible and open to change
- be calm, attentive, and accommodating in your customer service, and have an interest, willingness, and ability to help others and make an effort to deliver solutions
- have good communication skills in both Swedish and English, which means expressing yourself in a simple, clear, and pedagogical manner in both speech and writing
- be able to analyze information flows, see connections, and set boundaries
You must also have:
- completed upper secondary education
- current and relevant work experience in service in similar office environments at a fast pace
- current and relevant work experience in reception
- current and relevant work experience with Microsoft Office
It is desirable if you have current and relevant work experience in security work. It is also desirable if you have current and relevant work experience in planning and coordinating conference and meeting services.
Good to know
Responsible contact persons have limited availability during the vacation period. If you wish to contact any of us, please feel free to email us and we will help you. Interviews are tentatively scheduled to take place during weeks 35 and 36. These dates may change.
The position is permanent and may begin with a six-month probationary period.
Working hours are flexible and planned; evening work may occur on rare occasions.
Employment with us may involve placement in a security clearance class. A security clearance with a criminal record check in accordance with the Security Protection Act (2018:585) may therefore be conducted before a decision to hire. For some of our work tasks in a security clearance class, Swedish citizenship is required.
Due to the nature of the work tasks, it is not possible to work from home in this position.
On skatteverket.se/jobb, you can, for example, read about our role in society, the benefits of working with us, and how to apply for our jobs.
When you apply, please attach your CV. We do not use cover letters in our recruitment process, so please do not include one in your application.
We look forward to your application!
The Swedish Tax Agency has a role that is essential to society. Our work affects all private individuals and businesses, and through our mission, we contribute to a well-functioning society. Our development is driven by our customers, and we collaborate with others to create effective solutions. Together, we make society function.We are now looking for another joy-spreader to join our team! We are seeking a true service star who is passionate about meeting people and sets high standards when it comes to customer service and making a great first impression! In this role, you will work in a team responsible for the external reception, the internal service hub, and conference services at the Swedish Tax Agency's office in Sundbyberg. Be part of making society function!
About the job
Your tasks include welcoming and registering visitors, managing visitor and access cards, answering phones and emails, and having overall…