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As an employee at the Swedish Courts Administration, you contribute to a mission of national importance by developing and supporting all of Sweden's courts, consisting of about 80 courts, agencies and boards with approximately 7,600 employees. The Swedish Courts Administration has about 400 employees with headquarters centrally located in Jönköping, and branch offices in Stockholm, Gothenburg, Malmö and Umeå. With us you are offered a secure employment in a stable organization where trust-based leadership and active employee involvement are a natural part of everyday life. We strive to be an equal workplace where people feel comfortable and seen. Here you get meaningful and developing tasks in a modern and pleasant environment, and the opportunity to make a difference every day. 2 position(s). Do you have experience managing products, systems and digital services in a complex IT environment? Do you want to help develop solutions that contribute to an efficient and modern court system? Then you might be the one we are looking for. What does the work involve? As a product manager in the IT department, you will be part of a team with several experienced product managers. Together you are responsible for management, support and further development of central digital services and platforms used throughout the organization. The role is about ensuring that our services are stable, secure and fit for purpose – both today and in the future. The team delivers and manages services within digital workplace, meeting and collaboration platforms, support solutions, AI support and other important IT areas. An important part of the work is to act as a bridge between operations, technology and suppliers — both in day-to-day management and in changes, troubleshooting, improvements and lifecycle management. Examples of work tasks Handle and analyze support requests within the team's service areas. Be the contact person with suppliers for incidents, problems, orders and changes. Ensure that services are available, secure and up to date. Participate in troubleshooting, root cause analysis and problem solving. Contribute to improvements, automation and efficiency enhancements of the services. Manage documentation, procedures and knowledge articles. Support operations in the use, changes and implementation of new features. Participate in lifecycle planning, upgrades, decommissioning or transition to new solutions. Ensure that services comply with internal requirements for security, compliance and information management. Who are we looking for? We are looking for 1-2 colleagues who have a couple of years of documented work experience with system and product management in larger IT environments. You thrive in a role where you serve as a link between operations, IT and external suppliers, and you have a clear service perspective in everything you do. You can meet both technicians and operations representatives in a trustworthy manner and have a talent for collaboration. You are analytical and methodical, with the ability to troubleshoot and understand problems in complex environments where multiple systems, suppliers and dependencies interact. You work in a structured manner and take responsibility for driving tasks from identified need to implemented and documented solution. Since we are facing several exciting changes, we are looking for someone who is curious, eager to learn and motivated by developing yourself and taking on new challenges. Required qualifications: Upper secondary school education or equivalent Good ability to read and understand technical documentation in English Experience working with support platforms Experience with technical IT support Experience with case management and understanding of ITSM processes Experience collaborating with internal parties and suppliers Fluent Swedish, both spoken and written Meritorious: Experience working with public AI services Experience working with communication platforms Ability to understand scripts, automations and integrations Experience with agile working methods What we offer you At the Swedish Courts Administration you get to work with IT in a context where your expertise is taken seriously and where there are opportunities to develop, both in your current role and further over time. The IT department is a central part of our digital development and here you work with solutions that are long-term, nationally important and technically demanding. You have the opportunity to deepen your knowledge within your area of expertise, broaden your skills or take the next step in your career, in line with the organization's needs and your own ambitions. Who are we? The Swedish Courts Administration IT department consists of nearly 120 employees and is a key player in the digitalization of all parts of Sweden's courts. We develop, manage and support IT solutions for approximately 7,600 users, a mission that sets high standards for quality, security and stability. For us, digitalization is not just about technology, but about creating sustainable solutions that work over time and contribute to legal certainty, democracy and trust in society. Visit us at IT-jobb på Domstolsverket - Domstolsverket and read more about what it's like to work with us. Other information Work location Jönköping. Probationary employment may be applied. Remote work can be agreed upon up to two days per week and will be determined with your immediate supervisor. To be considered for employment, you must meet high standards regarding judgment, security awareness and suitability. This means you stand up for democratic values and the state values that guide the operations of Sweden's courts. We require that you comply with applicable laws. Some of our positions require security clearance before an employment decision is made. This means that security clearance under the Security Protection Act (2018:585) will be conducted where applicable. If it is relevant for the position you have applied for, you will receive more information about it at a later stage. Prior to employment, register checks may be conducted. We apply individual and differentiated salary setting. If you want to know more about how we work with salaries and see current salary ranges for different positions, you can read more on our external website: Work with us – benefits and terms – salary. Salary form: Monthly salary. Type of employment: Permanent employment. Duration: Permanent, start date: By agreement.As an employee at the Swedish Courts Administration, you contribute to a mission of national importance by developing and supporting all of Sweden's courts, consisting of about 80 courts, agencies and boards with approximately 7,600 employees. The Swedish Courts Administration has about 400 employees with headquarters centrally located in Jönköping, and branch offices in Stockholm, Gothenburg, Malmö and Umeå. With us you are offered a secure employment in a stable organization where trust-based leadership and active employee involvement are a natural part of everyday life. We strive to be an…
Přehled
- Typ
- job
- Stav
- active
- Viditelnost
- public
- Město
- Jönköping
- GPS
- 57.7544907, 14.1645657
- Telefon
- Zobrazení
- 4
- Publikováno
- 1. 7. 2026
- Upraveno
- 6. 8. 2026