Are you passionate about service and creating world-class customer experiences? Do you want to work with market-leading products in a company where quality and innovation are in focus? Then the role of Product Support Specialist could be your next career step.
We can now offer an exciting position in customer service that will develop you both personally and professionally. As a customer service representative at Garmin, you will assist both private customers and resellers with support, complaints, and product inquiries via phone, chat, and email. Every customer interaction is an opportunity to create a positive experience, which is why high service quality, professionalism, and commitment are essential parts of the work. Just like Garmin's products, our support also maintains world-class standards.
Garmin is a worldwide leader in navigation equipment and develops innovative products for automotive, aviation, marine, as well as outdoor and sports activities – products that become an integral part of our customers' lives. With the motto "built to last," the company is characterized by quality, innovation, and long-term thinking – both in products and customer interactions.
At Garmin, you become part of a dedicated team where collaboration, knowledge sharing, and development are at the center. Because Garmin continuously launches new products, you will receive ongoing training and opportunities to develop your skills.
The position begins with an introduction program lasting two to three weeks where you will be trained on Garmin's products, systems, and working methods, so you feel confident and well-prepared in your new role.
StudentConsulting is responsible for the recruitment process, and the selected candidate will be employed directly by Garmin.
WHAT WE'RE LOOKING FOR
We are looking for someone who enjoys customer contact and is driven to provide every customer with a top-class service experience. You have a genuine interest in technology, are solution-oriented, and feel comfortable working at a fast pace without compromising quality.
We also believe that you:
Have previous experience in customer service, preferably in technical support
Have good IT skills, technical understanding, and the ability to quickly learn new systems
Are attentive, empathetic, and professional in customer interactions
Are organized, thorough, and have good prioritization skills
Communicate fluently in Swedish both verbally and in writing, and have good English skills
Thrive with change and are motivated by constantly learning new things.
It is a merit if you have a genuine interest in fitness, health, and an active lifestyle, as well as previous experience with Garmin products.
What does Garmin offer?
At Garmin, you get to work with innovative products alongside dedicated colleagues in an international organization where quality, development, and collaboration are in focus.
You are offered, among other things:
The opportunity to borrow two Garmin products for personal use
Generous employee discount on Garmin products
One wellness hour per week on paid work time
Occupational pension and health insurance
Wellness allowance of 4,000 kr/year
A comprehensive introduction and training program
Good opportunities for professional development and continuous learning.
Working hours are during daytime Monday to Thursday 08:00–17:00 and Fridays 08:00–16:00. You will work at Garmin's office in Billdal.
Does this sound like something for you? The selection process starts immediately and the position may be filled before the final posting date. We look forward to receiving your application!