About the Position
Personal Service Technician (PST) is a concept for how we work at our service centers with the customer in full focus. You take care of the customer all the way from scheduling an appointment to the vehicle is ready for pickup. From receiving the customer, work planning, service and repair to returning the vehicle and following up on the visit.
You service and repair with competence and precision, always with the customer's best interest in focus. You have access to modern diagnostic and troubleshooting tools as well as knowledgeable colleagues. At our service center in Kristianstad, you will become part of a committed team where we work together to create high customer satisfaction, quality in every delivery, and long-term customer relationships.
Responsibilities
Take responsibility for the customer throughout the entire process – from scheduling to vehicle ready
Receive customers and ensure professional and personal service
Plan and organize your daily work around your customer assignments
Perform service, troubleshooting, and repair work
Use modern diagnostic and troubleshooting tools to identify and address issues
Return the vehicle to the customer and review the work performed
Follow up on customer visits and contribute to long-term customer relationships
Contribute to high quality, satisfied customers, and a well-functioning service center operation
Who Are You?
We are looking for someone who is responsible, organized, and has a genuine interest in automotive technology. You enjoy combining technical work with customer contact and are driven by creating satisfied customers through high quality and good service.
You:
Have automotive technical education
Have a B driver's license for manual transmission
Have a strong customer focus and professional service manner
Are independent but also enjoy working in a team
Are organized, structured, and quality-conscious
Are flexible and adaptable in your work approach
Take own initiative and are solution-oriented
See responsibility and quality as a natural part of the professional role
Have experience from similar work (meriting)
Employment Type, Scope, and Location
The position is permanent with an initial probationary period, full-time at Bilmånsson in Kristianstad.
Contact
If you have questions about the position, you are warmly welcome to contact Workshop Manager, Ola Malmberg at [email protected] or 044-20 60 62.
We do not accept applications via email, only through the link to our careers page.
Recruitment is handled on an ongoing basis and the position may be filled before the ad closes.
About Us
Bilmånsson is one of Sweden's larger Volvo, Renault, Dacia, Polestar, and Kia dealers. We are approximately 350 employees and have locations in Eslöv, Hörby, Kristianstad, Lund, Ystad, Ängelholm, and soon also Hässleholm. Together, we offer cars and services that create convenient and sustainable car ownership.
With our core values Heart & Competence, we work every day to create Sweden's most satisfied car customers and engaged employees. Diversity is a natural part of our culture and a strength in our daily work. For us, it means that we leverage different experiences, backgrounds, and perspectives, because it develops our business, increases the quality of our customer interactions, and strengthens our ability to meet each customer with heart and competence.
Psst... read more in the About Us tab on our careers page to learn about employee benefits, etc.
Warmly welcome to Bilmånsson!About the Position
Personal Service Technician (PST) is a concept for how we work at our service centers with the customer in full focus. You take care of the customer all the way from scheduling an appointment to the vehicle is ready for pickup. From receiving the customer, work planning, service and repair to returning the vehicle and following up on the visit.
You service and repair with competence and precision, always with the customer's best interest in focus. You have access to modern diagnostic and troubleshooting tools as well as knowledgeable colleagues. At our service center in…