Full-Time Receptionist at Avion Shopping

About the Position Do you thrive in the center of the action? Are you passionate about service, meeting people, and creating a professional and welcoming experience? Are you someone who enjoys responsibility, takes initiative, and has natural leadership qualities? Then this might be the job for you. We are now looking for someone to become our full-time receptionist at the Info & Lounge at Avion Shopping in Umeå. In this role, you will be an important part of our daily operations and the face of our organization to the outside world. You are responsible for creating a professional, personal, and welcoming experience for tenants, visitors, and business partners. You will be employed by us at KFX HR-partner and assigned to an exciting project with our client at Avion Shopping in Umeå. We offer you a pleasant work environment at a wonderful company with extensive customer contact. You will usually work alone on-site but will be part of a work team where you and your colleagues share shifts. About Us KFX HR-partner is an authorized staffing, recruitment, and career transition company. We are committed to ensuring that you thrive with us and at your client workplace. With us, you are an important and valued person, both as an employee and as a colleague. We are a staffing company that values personal contact with all our employees. Our goal is to be the best employer in the staffing industry. You will be employed by KFX HR-partner, so it is important that you thrive in the consultant role. As a consultant, it is crucial that you can take initiative independently, are flexible, and reliable. You are the face of both us and our client, so you must understand our and the client company's organization. Our core values at KFX HR-partner are Pride, Care, and Commitment—these should permeate everything we do. Responsibilities As a full-time receptionist, you are a central part of daily operations and often the first person our visitors meet. You are an important representative for both KFX HR-partner and Avion Shopping and are responsible for delivering first-class service while ensuring that Info & Lounge operates professionally and efficiently. In this role, you are also a role model for the work team. You contribute to creating structure, clarity, and a professional approach in daily work. You ensure that routines are followed, maintain order and organization, identify areas for improvement, and take initiative to develop work methods as needed. You enjoy sharing your knowledge and supporting colleagues to maintain a high level of service together. The role involves natural coordination and guidance responsibilities, even though you do not have formal personnel responsibility. You are expected to take ownership of the reception's daily work, be confident in making decisions, and contribute stability and structure to the work team. Daily tasks include, among other things: Deliver first-class service to tenants and external visitors Handle the sale of gift cards and other products Assist and guide customers as needed Assist with events Mailroom services Process access card orders Respond to inquiries via email and phone Other administrative tasks as needed Qualifications We are looking for someone with experience in service and customer interaction who enjoys taking significant responsibility. You are confident, professional, solution-oriented, and have the ability to build trust when meeting different types of people. As a full-time receptionist, it is important that you are organized, self-motivated, and responsible. You have a natural ability to create order and organization, see what needs to be done, and take initiative without always needing instructions. You are also someone others turn to when they need support or guidance. We would also like you to have: Previous experience in reception, customer service, administration, or another service role with extensive customer contact Strong ability to plan, prioritize, and organize your work A professional and customer-service-oriented approach Good communication skills and an ability to build relationships Good computer skills and experience working in various administrative systems, preferably MS Office Very good Swedish skills and good English skills, both verbal and written Ability to handle multiple tasks in parallel and remain calm even when the pace is high An eye for detail and a natural sense of order and organization It is a merit if you have experience in leadership or supervisory roles, such as a shift supervisor or team lead, or in a similar position where you have been responsible for supporting and developing colleagues. Other Information Start Date: By agreement Position Type: 65-80% (depending on candidate) Salary: Individual salary determination (Unionen collective agreement) This is a consultant assignment where you are employed by KFX and work at the client's location. We conduct background checks in all recruitment processes. For questions or inquiries, contact responsible recruiter Thomas Nygren at [email protected]. We do not accept applications via email. Selection is ongoing and the position may be filled before the final application deadline. Take the chance and apply today! #HPA

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