Presto helps companies and organizations protect their operations against fire and accidents.
The journey started in 1959 in Katrineholm, and since then we have helped our customers with safety in areas such as fire protection, training, first aid, and shelters.
Today, Presto is a leading European player that combines its own manufacturing, local presence, and large-scale training to protect businesses and save lives. Presto makes it easy for companies and organizations to create security in their operations and for employees.
www.presto.se
Are you a service-oriented and organized person who enjoys customer contact and administration? Do you want to work in a role where you take responsibility, contribute to continuous improvements, and are an important part of the company's delivery to customers?
About the Position
We are looking for someone who wants to have a central role in our operations. As an order handler, you are responsible for receiving and administering customer orders, providing delivery confirmations, and ensuring that our customers receive professional and fast service. The position involves close collaboration with colleagues in several departments and you report to the Purchasing Manager.
Your Responsibilities
In this role you will, among other things:
Receive, register, and administer incoming orders.
Provide delivery confirmations and follow up on order status.
Handle quotes, order printouts, and customer correspondence.
Answer customer inquiries and help customers find the right products and solutions.
Participate in problem-solving and contribute to high customer satisfaction.
Identify and drive improvements within your department.
Report improvement suggestions, deviations, and customer complaints.
Contribute improvement ideas regarding products and services.
Compile and report statistics on the company's merchandise trade within the EU.
Ensure that information and documents are handled correctly and responsibly.
Contribute to a safe work environment by identifying risks and initiating measures when necessary.
Perform other tasks as agreed upon with your direct manager.
Who Are You?
You are an engaged and solution-oriented person who enjoys providing good service. You work in a structured manner, take own initiatives, and enjoy collaborating while being able to work independently.
We would like you to have:
Secondary education or equivalent.
Experience in order handling, customer service, or similar administrative tasks.
Good knowledge of Microsoft Office.
Experience with administrative business systems. Knowledge of the ERP system Jeeves is a merit.
Good administrative ability and an organized work approach.
It is a merit if you have knowledge of our products or experience from similar operations.
You are a service-oriented and communicative person who appreciates contact with people and finds it easy to build trusting relationships with both customers and colleagues. Furthermore, you work carefully, take responsibility for your tasks, and have the drive to take own initiatives. You are social, unpretentious, and enjoy collaborating. You also have an interest in developing work methods and willingly contribute ideas that lead to continuous improvements.
What We Offer
With us you get a varied and developing position where you become an important part of an engaged team. We offer a workplace with short decision-making processes, good camaraderie, and the opportunity to influence and develop both work methods and operations.
Contact Person
In this recruitment, Presto is working with Jefferson Wells. For questions about the position, contact Marie Gutke 070-377 54 27 or [email protected]
We warmly welcome your application!Presto helps companies and organizations protect their operations against fire and accidents.
The journey started in 1959 in Katrineholm, and since then we have helped our customers with safety in areas such as fire protection, training, first aid, and shelters.
Today, Presto is a leading European player that combines its own manufacturing, local presence, and large-scale training to protect businesses and save lives. Presto makes it easy for companies and organizations to create security in their operations and for employees.
www.presto.se
Are you a service-oriented and organized person who…