Onsite Technician

Klippans kommun · plný úvazek

Trädgårdsgatan 12, Klippan, Švédsko

EttIT is a joint municipal IT operations organization that currently serves five municipalities: Bjuv, Klippan, Perstorp, Åstorp, and Örkelljunga. EttIT belongs organizationally to Klippan municipality and our office is located in Klippan city center. The departments share a common responsibility for the whole while having different focuses and responsibilities. In Klippan municipality, we are motivated by development and aim to become a little better each day. Here, everyone has the opportunity to make a difference—both for each other and for all those in our operations. With us, everyone's ideas are welcome and there is room for you to be creative and bold in your own way. We trust each other and create together. In this way, we find joy in our work. We in Klippan are our values, and our directions "Want each other's success," "Dare to stand out," and "Fun at work" guide us in our efforts. Do you want to be part of it? Become one of us in Klippan! Do you want to be the one who makes technology simple for our users? Are you passionate about IT, service, and helping people? Do you want to work close to users and make a real difference in their daily lives? Then you might be the one we're looking for. We are looking for a committed onsite technician who wants to help create a stable and modern IT environment for our operations. In this role, you work out with our users and help with everything from troubleshooting and support to installations and consulting. You will become an important part of our team where high service, collaboration, and technical expertise are in focus. 1 position(s). WORK DUTIES Do you want to be the one who makes technology simple for our users? Are you passionate about IT, service, and helping people? Do you want to work close to users and make a real difference in their daily lives? Then you might be the one we're looking for. We are looking for a committed onsite technician who wants to help create a stable and modern IT environment for our operations. In this role, you work out with our users and help with everything from troubleshooting and support to installations and consulting. You will become an important part of our team where high service, collaboration, and technical expertise are in focus. As an onsite technician, you are the face of the IT department outward. You meet users in their daily work and help them with technical problems, equipment installation, and guidance on our IT services. Examples of work duties: • Provide on-site technical support to users. • Install and configure computers, mobile phones, and other IT equipment. • Troubleshoot and resolve hardware and software-related issues. • Handle cases in our service desk system. • Contribute to developing and improving our IT services. • Collaborate with colleagues in operations, support, and infrastructure. QUALIFICATIONS Requirements • Have experience working as an IT technician or • Have upper secondary or post-secondary education in IT. • Have good technical understanding of Windows, computers, networks, and peripherals. • Have good ability to express yourself in Swedish in speech and writing. • Have a B driver's license. Merits • Experience with Microsoft 365. • Experience with Intune or other client management. • Experience with support work in public operations. • Knowledge of mobile telephony and mobile devices. • Experience working in a service desk or case management system. • Experience with printers and print services (for example, Papercut). Who are you? We place great emphasis on your personal qualities. To succeed in this role, we believe you: • Are service-oriented and enjoy helping others. • Are solution-oriented and take initiative. • Are organized and can prioritize your work tasks. • Have an easy time building trust and establishing relationships. • Enjoy working both independently and together with others. What we offer With us, you get the opportunity to work in an organization where IT is an important part of business development. You will become part of an engaged team with broad expertise and a workplace where collaboration, development, and well-being are important values. Welcome with your application and become part of our work to create a simple, secure, and modern digital everyday life for our users! Employment form: Permanent employment. Duration: Indefinite. To ensure quality in our recruitment process, we work in a competency-based recruitment tool. We will review the applications on an ongoing basis and may call candidates for interviews and fill the position before the application deadline has passed. When you apply, you should only attach your CV and preferably relevant grades/certificates. You may be asked to answer a number of questions that are part of our selection assessment. We do not use cover letters in our recruitment process. If you are called for an interview, you must also be able to present a valid driver's license for the current service vehicle, if this is a requirement for the position. To work with us, you must present a valid passport, national ID card, or personal certificate together with identification at the employment interview. If you are a citizen of a country outside the EU/EEA or Switzerland, you also need to bring a work permit. Extract from the criminal record before employment. We are looking for you who have the competence to contribute to our operations regardless of gender, age, ethnic background, religion or other belief, sexual orientation, or disability. We apply individual and fair salary setting based on experience, competence, and market conditions, and follow the EU's pay transparency directive. Read more here: https://www.klippan.se/naringsliv--arbete/lediga-jobb/lonetransparens-i-klippans-kommun Trade union representatives can be reached through the municipality's customer service at 0435-280 00. For everyone's comfort, our working hours are smoke-free. If you have protected personal information, we would like you to contact the recruiting manager for information on how to submit your application.