On-Site Support Technician

Do you want a role where you make a difference every day, with users around the corner and production as your closest neighbor? As an On-Site Support Technician at Scan Sverige, you'll work with operational reliability, productivity, and innovation in a mission-critical environment. We're looking for someone with a strong interest in technology, a service-oriented mindset, and a desire to make a real difference in our employees' daily work. What you'll do As an On-Site Support Technician, you are our local IT face and play a crucial role in ensuring a stable and reliable technical environment on-site at our facility in Kristianstad. You're responsible for ensuring that daily IT support runs smoothly, covering both hardware, software, and user support, and you're the person colleagues turn to when something needs to be solved quickly and efficiently. The role involves close contact with production, technical teams, and central IT functions, and you'll handle everything from installing new workstations, network components, and production systems, to troubleshooting and resolving problems in real time. You also work on identifying improvement opportunities and drive proactive initiatives that help us work more efficiently and safely. This might include optimizing the IT environment in collaboration with production staff, implementing new digital tools, or contributing to projects where new systems are deployed. You're an important player in local information security efforts, ensuring that guidelines are followed in daily operations. You'll be part of a team of On-Site Support Technicians where you share experiences and drive development together, often in collaboration with vendors, support organizations, and internal specialists. Your placement is in Kristianstad, but when needed, you'll also support other Scan Sverige facilities with your expertise, which requires some flexibility and willingness to travel as needed. The role also offers excellent opportunities to develop and broaden your responsibilities over time. For example, you might have the opportunity to lead projects, take on system ownership, or specialize in areas that interest you. We see development as individual, so we offer great opportunities to shape your future direction based on your ambitions and the organization's needs. What you need to succeed and thrive You have: Upper secondary or post-secondary education in IT or equivalent experience. Practical experience in local IT support, preferably in a production environment or other mission-critical setting. Good understanding of networks, Windows environments, client management, and troubleshooting. Experience working according to ITIL and familiarity with ticketing systems. Good knowledge of Swedish and English, both spoken and written. Driver's license (Category B) You are: Solution-oriented with the ability to work methodically even in high-pressure situations where the pace is fast and conditions change rapidly. Service-minded and pedagogical, with an ability to adapt your communication to both technical and non-technical users. Independent and well-organized, taking significant personal responsibility and working autonomously, structured, with good prioritization skills. Curious and technically interested, driven by finding improvement opportunities and developing work methods, not just solving problems in the moment. What we offer you We offer a varied and business-oriented role in a well-known brand with strong roots in Swedish food production. You'll become part of a company where technology and production go hand in hand, and where your contribution is visible in daily work. We offer a varied day-to-day role with significant personal responsibility and close contact with users, while also having support from a larger IT team within Scan Sverige. With us, there are excellent opportunities for skills development, cross-border collaboration, and participation in digital development projects. Does this sound interesting? We hope so! You apply for the position online, preferably as soon as possible since selection is ongoing, but no later than September 9. In your application, you have the option to attach your CV or link to your LinkedIn profile. To create a fair and inclusive recruitment process, we also ask you to answer selection questions relevant to the position. During the process, we use psychometric tests and competency-based interviews to ensure an objective and accurate assessment. For final candidates, a background check will be conducted. If you have questions about the position or process, you're warmly welcome to contact Frida Falk, Talent Acquisition Specialist, at [email protected] We look forward to your application! Scan Sverige is Sweden's leading meat and charcuterie company and is owned by Lantmännen. Together with our 1,800 employees and 6,000 farming partners, we are a united force for the future of meat production. Through our craftsmanship and care for the entire value chain, we deliver locally produced and delicious food to the entire country every day – while creating opportunities for a thriving and self-sufficient Sweden. With our well-known brands Scan, Pärsons, and Bullens, and the combined strength of our employees and suppliers, we lead the transition toward increased and more sustainable Swedish meat production. More about Scan Sverige

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