At the Swedish Migration Agency, we work with one of our time's major societal issues – migration. In total, we are about 6,000 people here, and we have an exceptionally important job!
We are now seeking a migration case officer for the reception and return center in Vänersborg. The reception and return center is a new type of workplace. Here you work with issues that concern and engage in a dynamic environment characterized by meeting people and influenced by what happens in our world around us. It is also an environment characterized by continuous learning and participation, and through co-location we have better conditions to work closely together between the professions in the asylum process. We are also close to the asylum seeker by working where the asylum seeker lives. This allows us to work more efficiently and make it safer for the asylum seeker.
What does a migration case officer do?
As a migration case officer, you work with handling, investigating, deciding, and developing proposals for decisions in various types of cases. The decisions have legal effect for individuals and affect their right to benefits, rights, and obligations. Additionally, you work with administration where you manage files and documents that have been received or created in a case. In your role, you meet and have conversations with people who have a case with the Swedish Migration Agency and other stakeholders. The conversations can be about notifying decisions or informing about the Migration Agency's processes as well as guiding and providing service. You identify and handle any special needs of individuals and, where applicable, you conduct conversations with adults and children in vulnerable situations.
Who are you?
We are looking for someone who has good collaboration skills, is attentive and constructive in your manner. You are service-oriented and have interest, willingness, and ability to help others and strive to deliver solutions. We are also looking for someone who is clear in your communication, ensures that messages get through and that expectations are clear for all parties involved. Furthermore, you are organized and can independently plan and organize your work efficiently toward set goals and deadlines. You are flexible and easily adapt and change your perspective and approach when circumstances change. You are also good at seeing the bigger picture and taking into account the larger perspective as well as the entire organization's best interests in your actions and decisions.
In our work as civil servants, there are also high demands on judgment and strong security and confidentiality awareness.
You who apply have
• Academic education of at least 120 credits with legal, social science, or behavioral science orientation or other education combined with relevant and current experience for the role
• Knowledge of administrative law matters
• Experience working with requirements for good service and professional conduct
• Good communication skills and express yourself well in speech and writing in Swedish and English
• Good knowledge of Microsoft Office
• Category B driver's license
It is meritorious if you have
• Current experience handling administrative law matters
• Experience with professional conduct toward people in vulnerable situations
• Knowledge of other languages
• Experience working in reception
Information
Employment form: Permanent with probation
Working hours: Office hours
Location: Vänersborg
Start date: As soon as possible or by agreement
Employment benefits: Read about our employment benefits here.
Application
Welcome to submit your application documents by August 16, 2026. We receive your application through our recruitment system.
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About the recruitment process
For us, it is important that all competencies in the labor market are utilized. We therefore welcome all applicants and strive for an even gender distribution and diversity. As a state agency, we recruit based on merit and competence. You can read more about what this means at arbetsgivarverket.se.
You do not need to enclose a personal letter with your application, but we wish that you answer the selection questions as clearly and thoroughly as possible so that we can make a fair assessment of your experience and whether you are qualified to proceed in the recruitment or not. In some recruitments, we also use tests to assess how well your competence matches the position you are applying for. In a possible interview, you may also be asked questions related to security.
If you want to contact union representatives, contact information for Saco-S, Seko, and ST can be found at the bottom of the "Vacant positions and interest registration" page on migrationsverket.se: Questions and answers about applying for a job at the Swedish Migration Agency
To work at the Swedish Migration Agency, you must have the right to stay and work in Sweden on one of these grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.
If you have protected personal information or other information that you yourself consider as protected, you should contact [email protected] before you submit your application so we can tell you more about our security procedures.
The Swedish Migration Agency's processing of personal data
The Swedish Migration Agency's recruitments are conducted entirely by us or our contracted suppliers. We therefore ask that we do not receive phone calls and emails from recruitment firms and advertising sales representatives.At the Swedish Migration Agency, we work with one of our time's major societal issues – migration. In total, we are about 6,000 people here, and we have an exceptionally important job!
We are now seeking a migration case officer for the reception and return center in Vänersborg. The reception and return center is a new type of workplace. Here you work with issues that concern and engage in a dynamic environment characterized by meeting people and influenced by what happens in our world around us. It is also an environment characterized by continuous learning and participation, and through…