Do you want to make a difference every day? Internal Services in Sollentuna Municipality is now seeking a service-minded employee who wants to contribute to creating even better service for our staff and visitors. This role is a temporary contract for approximately 10 months.
Internal Services is a central function in the municipal building and consists of a team of 13 employees. We handle reception, conference services, administration, and janitorial work – all to facilitate daily operations for staff in the building. We are often the first point of contact for both internal and external visitors, which makes our role both important and visible. Internal Services is placed within the Administrative Department, which consists of six units: Internal Services, Digitalization, IT, Office Services, Contact Center, and Guardianship Services. On our department, you'll meet an innovative group that believes digitalization and innovation are the way forward. Our goal is to provide the absolute best service to residents, employees, and elected officials.
Job Responsibilities
As an Internal Services employee, you will have a varied and eventful job with many exciting interactions. You will focus on working at our two reception desks and with our conference services.
We have two reception desks in the building, and your role will primarily be to guide external visitors and assist staff with various administrative tasks. This can range from ordering access cards and keys to printing, laminating, and distributing documents.
When working with conference services, your tasks will mainly involve handling catering orders. This includes providing information to our external suppliers via our catering system, brewing coffee, preparing refreshment carts and delivering them to meeting rooms, and staying in contact with those who placed orders. You will help book conference rooms and events and ensure the conference rooms are in good condition.
Since Internal Services is also present at certain meetings during evenings and weekends, working hours may sometimes be outside regular office hours.
Qualifications
As an Internal Services employee, you are the face of our organization, and often the first person a visitor meets. We therefore place great importance on your personal suitability in this recruitment. The role requires you to be service-minded, cheerful, positive, and customer-focused. Your work will be varied, which demands that you are flexible, proactive, and able to see what needs to be done. You are calm, enjoy collaborating, and like meeting new people. Our teams, reception and conference, are two close-knit teams where collaboration is crucial to our success. Therefore, it is important that you enjoy working in a team.
You must:
have at least upper secondary education or equivalent
have previous experience working with service and administration
have good IT skills and experience working in multiple systems
possess a valid Class B driver's license
speak and write fluent Swedish
Other Information
This is a temporary contract for approximately 10 months with possible extension. Start date as soon as possible.
Welcome to Sollentuna – a municipality full of possibilities! Together we make Sollentuna better every day for our residents, entrepreneurs, and organizations. We have clear and ambitious goals to create safety, welfare, and sustainable growth.
We offer you a meaningful and enjoyable job in a stable environment where ambition levels are high. With us, you'll find fantastic colleagues who want to make a difference for others. We are now looking for someone who is innovative, responsible, and welcoming. Join us on our journey to create Sweden's most attractive municipality!