Alarm and Dispatch Operator for RC East

Are you our next alarm and dispatch operator who is passionate about making a real difference? We are seeking a new team member for the Emergency Services Center East to strengthen our unit. As an alarm and dispatch operator, you will handle incidents from our member municipalities such as burglary alarms, assault alarms, and camera surveillance services. You may also handle alarm reception and dispatch of emergency services resources. Welcome to work where you and your colleagues can truly make a difference. About the Role At the Emergency Services Center East, we operate two services: an alarm center for municipal security and an alarm and dispatch center for emergency services. In your role, you may work within both areas. Municipal Security You handle incoming alarms and calls related to burglary alarms, fire alarms, personal alarms, and elevator alarms. Another important part is camera surveillance and management of various on-call duties. You have regular contact with security guards, facility managers, and other contact persons and help maintain safety and security in our member municipalities. Alarm and Dispatch Center You receive alarms from SOS Alarm and are responsible for dispatching and supporting the management of emergency units from our fire stations. During emergency operations, you work closely with duty commanders, incident commanders, police, ambulance services, and other actors to provide the best possible support to those affected. For the right person, there is an opportunity to develop toward the role of Communication and Dispatch Operator (SOL), an advanced operational function linked to command and control work. With us, you become part of an organization characterized by service, accuracy, and dedicated colleagues who want to make a difference. We place great emphasis on developing our employees in their roles and offer both comprehensive basic training and relevant advanced training. What We're Looking For • Computer proficiency and ability to learn new systems • Completed upper secondary education • Strong skills in Swedish, both spoken and written • Strong skills in English, both spoken and written The Following are Meritorious Post-secondary studies relevant to the position Class B driver's license Experience operating emergency response vehicles Meritorious experience from, for example: Municipal emergency services Alarm or dispatch center Security operations center Ambulance services or Armed Forces Customer service or traffic control Other safety-oriented operations Personal Qualities We place great emphasis on your personal qualities. You have the ability to handle and prioritize information efficiently in an operational environment where the pace can change rapidly. You remain calm even in pressured situations and are comfortable working collaboratively with colleagues and other actors with focus on the common goal. You are solution-oriented, communicative, and actively contribute to a good work environment. We particularly value strong teamwork, problem-solving ability, and an interest in technology. Emergency Services Center East The Emergency Services Center East is staffed 24/7, year-round by alarm and dispatch operators and duty commanders. We are part of the Södertörn Fire Defense Association and dispatch and manage emergency services in 16 municipalities. Annually we handle approximately 55,000 municipal alarms, 50,000 telephone calls, and 12,000 emergency incidents. Södertörn Fire Defense Association The Södertörn Fire Defense Association is responsible for emergency services and municipal security services for residents and visitors in Botkyrka, Ekerö, Haninge, Huddinge, Nykvarn, Nynäshamn, Salem, Södertälje, and Tyresö. Our mission is to contribute to those in our municipalities feeling safe and secure. Terms of Employment We offer a permanent full-time position starting by agreement. A probationary period may be applied. The position is located at Fire Station Lindvreten in Vårby gård/Kungens kurva. The work involves two-shift scheduling (day, night, weekends, and public holidays) according to a rotating schedule. The position is classified as security level 3, and security clearance is conducted before employment, which includes criminal record checks, security awareness training, and security interviews. Apply by September 18, 2026 by answering the questions below and attaching your CV to this application. If you meet the basic requirements for the role, you will shortly receive an email with a link to tests as described below after your application is registered. Interviews may be conducted on an ongoing basis and positions may be filled before the application deadline has passed. We place great emphasis on your personal qualities and therefore use both assessment tools and competency-based interviews in our recruitment process. To objectively assess your ability to act in different situations, you will complete two different assessment tools before any potential interview. The first test measures aspects of your personality and the second measures general problem-solving ability. Questions? For more information, contact recruiting team leader Mikael Nolbom, [email protected] Union representatives are Jennifer Neilson, Kommunal, [email protected], Anna Åberg, Ledarna, [email protected], and Christian Dahl, Sveriges Ingenjörer, [email protected] We are a public organization. Your application will therefore be considered a public document that is publicly accessible.

Zeptej se AI

Časté otázky k tomuto inzerátu — otevře tvoji AI s připraveným promptem včetně odkazu na inzerát.

• Je mzda v této pracovní nabídce konkurenceschopná pro tuto pozici a lokalitu?
  Otevřít v
• Na co se mám zeptat na pohovoru na tuto pozici?
  Otevřít v
• Jaké dovednosti mám vyzdvihnout v odpovědi na tento inzerát?
  Otevřít v