Loan Handler

About the Company Axo Finans is an innovative Nordic fintech company that helps customers reduce their loan costs and simplify their finances. Axo Finans is one of the Nordic region's leading comparison services for consumer loans and debt consolidation loans and operates in Sweden, Norway, Denmark, and Finland. About the Role Do you want to work in a social and energetic role where you can develop within sales and finance? As a Loan Handler at Axo Finans, you become an important part of the customer journey and work with the entire process – from the first customer call to a completed loan application. The role is highly social and the phone is your primary work tool. You will have many customer contacts daily and therefore enjoy talking with people, building trust, and driving conversations forward. The role is also clearly results-oriented, where you work toward your own, the team's, and the company's goals. Your Responsibilities As a Loan Handler, you help your customers through the loan application process and follow the case through to a completed and signed application. You will, among other things: - Guide and assist customers with their loan applications. - Follow the customer through the process until the application is completed and signed. - Work toward individual goals as well as the team's and company's shared results. - Create a positive customer experience throughout the process. Your Development Starts from Day One Your first week at Axo Finans is a dedicated training week where you receive a solid introduction to the industry, conversation techniques, the application process, and banking procedures. The training is combined with practical exercises to give you the best conditions to succeed in the role. You therefore don't need previous experience from the finance or banking industry – what matters most is your attitude, your drive, and your willingness to develop. What Axo Finans Offers You - Solid training: An intensive introductory week plus ongoing training in sales and finance. - Unlimited commission potential: Fixed base salary combined with a commission model without a ceiling – you control how much you can earn. - Development opportunities: The opportunity to grow quickly in sales and eventually move into other roles at Axo Finans. - Health and well-being: Wellness allowance and 25 vacation days. - Good working hours: Office hours Monday–Friday, 9 a.m.–5 p.m. - Central office: Norra Stationsgatan 69, with proximity to S Eriksplan and Odenplan. Your Profile To thrive and succeed in this role, we believe you are a person who: - Is social and communicative – you enjoy talking with people and feel comfortable with the phone as your primary work tool. - Is goal-oriented and competitive – you are motivated by reaching and exceeding your goals and energized by seeing concrete results of your work. - Enjoys sales and commissions – you see the commission model as an opportunity and are motivated by being able to influence your own salary. - Is driven and proactive – you take responsibility for your results and are not afraid to roll up your sleeves. - Is thorough and organized – you can handle multiple customer cases while ensuring the process is executed correctly. - Is development-oriented – you learn quickly, take feedback on board, and constantly want to improve. Meritorious Experience - Previous sales experience, preferably with documented results. - Experience from the finance or banking industry. - Good knowledge of Swedish and basic English are required. - Knowledge of Norwegian is a merit. - A strong interest in developing within sales, finance, and customer contact. Why Work at Axo Finans? Axo Finans offers an open, unpretentious, and energetic work environment where joy and community are a natural part of everyday life. At Axo Finans, you have fun at work while together reaching new heights. Axo Finans' leadership philosophy is based on a coaching approach. Employees are encouraged to take personal responsibility and find creative solutions, while support is always available when needed. At Axo Finans, there are also great opportunities for rapid career development and internal role changes. The company believes in giving its employees the chance to grow and take the next step in their careers at Axo Finans. Recruitment Process In this recruitment process, Axo Finans is collaborating with the consulting and recruitment company Clevry. You will be contacted by their recruiter, either by phone or email, if your application is deemed to match the position. If you have questions about the position, you are welcome to contact the responsible recruiter Anna at: [email protected] We apply continuous selection and the position may be filled before the final application deadline. We warmly welcome your application today! About Clevry For over 30 years, Clevry has been at the forefront of a more soft skills-driven working life in talent acquisition, assessment, and advisory. We operate globally with customers, consultants, and candidates from North America to Singapore with headquarters in Brighton, Stockholm, and Helsinki. Our 150 soft skills-certified recruiters, business psychologists, and experts are always at your service. Follow us on LinkedIn Clevry Sweden

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