At Mio, the customer experience is at the heart of everything we do. Whether we meet customers in our stores, develop our product range, or work behind the scenes in customer service and the warehouse, we all contribute to the same goal – creating world-class customer experiences. To succeed, we believe in the power of teamwork. We combine business acumen, knowledge, and passion to develop both the customer experience and our operations. Here you'll have the opportunity to take responsibility, contribute ideas, and help shape the future of Mio together with engaged colleagues.
Do you have a passion for delivering world-class service? Do you enjoy making customers' days better and contributing to a well-functioning warehouse where structure and team spirit are central? Then you could be our next Warehouse Associate!
At Mio, you'll work in a stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you'll create memorable experiences and customer interactions – every day.
About the Role
As a Warehouse Associate, you're an important part of the store's daily operations. You work closely with both customers and colleagues, ensuring that goods are handled, delivered, and presented in an efficient and service-oriented manner. With a focus on structure, collaboration, and customer service, you contribute to smooth warehouse operations and positive experiences for every customer.
Your Responsibilities
Handle product delivery to customers with high service and care
Receive goods, maintain warehouse order, and ensure proper warehouse organization
Work with inventory management and stocktaking according to guidelines and system support
Assemble and place products in the store in consultation with the sales team
Report transport damage and claims according to procedures
Contribute to a positive work environment while following safety procedures and working ergonomically with proper protective equipment
Every other weekend
As needed, tasks may include cash handling, product restocking in the store, and picking for e-commerce orders
Create professional, inspiring, and personal customer interactions
We're Looking For Someone Who
Has good physical fitness and enjoys active work
Is service-oriented, responsible, and solution-focused
Contributes with positive energy and team spirit
Has experience with warehouse work in a customer-facing environment (an advantage but not required)
Holds a valid B driver's license
Has a genuine interest in sales and customer service
Is solution-focused, responsible, and business-driven
The Position
Temporary contract for 12 months, with good prospects for extension
Start date by agreement
Work hours include evenings and weekends
Recruitment
Selection is ongoing. The process includes work psychology tests (MAP and Matrigma). A background check will be conducted at the end of the recruitment process for the candidate who advances to the final stage.
Mio is one of Sweden's leading furniture and home furnishing chains with stores throughout the country. Since 1962, we've helped people create homes they love and continue to develop our offerings, customer interactions, and operations for the future. Our vision is clear – to be the largest furniture retailer in Sweden and be present in every room, in every home. If you want to be part of this journey, you're warmly welcome to Mio.