Quality Administrator 75%

📍 Location: Dala-Järna 🕒 Scope: 75% 📄 Employment Type: Project employment until August 31, 2027. 🚀 Start: As soon as possible Are you structured, thorough, and enjoy bringing order to complex information? Look no further! Nic Sweden Group is now seeking a Quality Administrator who wants to become an important part of our team. This role is perfect for you if you enjoy administration, documentation, and quality assurance while appreciating contact with colleagues, customers, and suppliers. With us, you'll have a varied role working with product information, quality matters, complaints, and customer service. You'll be an important link between several parts of the business and contribute to our processes running smoothly and efficiently. We offer a workplace with short decision-making paths, high engagement, and a warm company culture where we help each other succeed. About the Role As a Quality Administrator, you work with administration and quality assurance of product and supplier information. You are responsible for ensuring information is correct, up-to-date, and accessible, and support the business with various quality-related matters. Example Tasks Product Information and PIM System Register, review, and update product data, specifications, and documentation. Work in the company's PIM system and progressively build in-depth knowledge of the system's structure and processes. Ensure high quality of product information through ongoing system maintenance and follow-up. Coordinate and follow up information from suppliers. Quality Matters Handle incoming quality matters via email. Register, distribute, and follow up on matters internally and externally. Collect documentation and information from suppliers. Deviations and Complaints Register and administer deviations and complaints. Follow up on open matters and ensure feedback and documentation are received according to procedure. Participate in deviation meetings as needed. Customer Service and Administration Answer incoming calls and emails. Handle simple customer inquiries. Register customer orders in the business system. Work with invoicing and credit management. Support both the Quality and Sales teams with administrative matters. Who Are You? We believe you are a person who appreciates structure, order, and quality. You thrive when you take responsibility for details while seeing the bigger picture and ensuring work flows smoothly. We are looking for someone who: Has strong administrative skills and preferably previous experience with administrative tasks. Is accustomed to working in various IT systems and finds it easy to learn new working methods. Has very good knowledge of Swedish and English, both spoken and written. Works methodically, structurally, and thoroughly. Is responsible, self-driven, and quality-conscious. Has good ability to plan and prioritize your work. Enjoys collaboration and building good relationships. Is service-oriented and communicative. Dares to take own initiative while asking for help when needed. Meritorious Experience with PIM systems or work with master data. Experience with business systems and document management. Experience in quality work, complaints handling, or supplier contacts. Experience from the food industry. Experience in customer service. About Nic Sweden Group Nic Sweden Group is the Nordic leader in ice cream and fun food concepts. We work B2B with complete solutions in ice cream, slush, bubble tea, gelato, popcorn, and much more. Our roots are in the entrepreneurial family business, and today we are part of Orkla Food Ingredients. Our company culture is warm, inclusive, and down-to-earth. We believe in engagement, collaboration, and having fun at work even when the pace is high. Here you have the opportunity to develop together with knowledgeable colleagues in a growing organization. Application Selection and interviews are ongoing, so don't wait to apply. Welcome to Nic Sweden Group – where quality, service, and ice cream joy meet every day! 🍦

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