Quality Manager

Valsts izglītības attīstības aģentūra

LATVIJA, Vaļņu iela 3, Rīga, Rīga, Lotyšsko

State Education Development Agency (Reg. No. 90001800413) invites you to join our team as a Process Management Manager in the Project Management Division of the Education Content Department (one full-time position for a fixed term until May 31, 2029) We offer: an interesting and responsible position in the field of vocational education development within the ESF+ project "Development of Professional Qualifications System to Ensure Education Quality"; an opportunity to gain valuable work experience; an opportunity to expand your knowledge and professional skills; work in a team with professional and responsive colleagues; gross salary from 1258 euro to 2100 euro (position classified at level II of job family 38.1); health insurance after the probation period and additional leave; work location in Riga city center. Key job responsibilities: lead and coordinate the joint development, implementation, maintenance and improvement of cooperation mechanisms and other management processes, using general quality and process management principles; provide support in the development of process management principles by assessing requirements and needs within the vocational education system. Lead project information flow, coordinate information exchange with agency structural units, project staff and cooperation partners; provide support and consultation in all processes of professional education content provision, implementation, execution, evaluation and monitoring, and in the development of their management process descriptions; participate in identifying professional education content components necessary for content transfer to the digital platform "Professional Qualifications System", ensuring their compliance with process, interaction and cooperation mechanism procedure descriptions and schemes; ensure accumulation, preservation and use of project documentation, documentation related to payment requests, and cooperation partner documentation; prepare implementation reports and information reports, including analytical assessments, progress reports, summaries and reports on achieved results; develop recommendations for state-level policy planning documents, including identification of necessary changes to regulations and preparation of amendments to regulations or development of new regulations. Requirements for candidates: academic or professional higher education (comprehensive quality management) corresponding to at least level six of the Latvia Qualifications Framework or other higher education and training in quality management courses; at least 3 (three) years of work experience in developing quality management systems, preferably in the education sector; excellent knowledge and skills in process planning, implementation management and supervision; knowledge of development planning documents and regulations related to the job duties and the ability to apply them; excellent communication and cooperation skills, ability to build positive relationships, accuracy and sense of responsibility; ability to plan and organize work in stressful situations and limited time, as well as independently make decisions and take responsibility for decisions made; ability to argue and substantiate your opinion; state language proficiency at advanced level 2 degree (C2); proficiency in one EU member state foreign language at communication level; ability to work with a computer, use computer programs and other information technologies. Submit the required documents – a motivated application, a curriculum vitae describing life and previous work experience, and copies of documents confirming education – to the email address [email protected] (with the note "Application for the Process Management Manager position in the ISD Project Management Division") by October 15, 2026. Additional information by phone: 20678635. Candidates who have obtained their education abroad are requested to attach a document on its academic recognition in Latvia. The candidate competition will be held in two stages. First stage – evaluation of candidates' submitted documents. Second stage – interview, during which the knowledge and suitability of each candidate to the specified requirements will be evaluated. Please note that after evaluation of submitted documents for priority requirements in the first stage of the competition, we will contact only those candidates whose candidacies are selected for the second stage of the competition. Based on Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), the State Education Development Agency informs that: 1) Personal data indicated in your application documents will be processed to ensure the conduct of this selection competition; 2) the personal data processing controller mentioned above.