Do you want a role where service, administration, and development come together? With us, you'll work in a varied day-to-day environment with many points of contact, where you contribute to excellent service, smooth processes, and efficient work methods. We're looking for someone who enjoys responsibility, has a good approach to people, and likes to create structure even when the pace is high.
About the Position
As an administrator in customer service and case handling, you'll play an important role in daily customer contact. You'll receive inquiries and cases via phone, email, and digital channels, ensure they're handled professionally, and coordinate efforts with relevant colleagues. The role is perfect for you if you enjoy providing excellent service, creating structure, and finding solutions in a varied day.
Beyond customer contact, you're responsible for ongoing administration, documentation management, and work in various business systems. You'll also contribute to developing and improving internal work methods by using digital tools smartly and sharing knowledge and ideas that create value for both the organization and customers.
Work Location: Vimmerby and surrounding area.
Work Hours: Daytime
Employment Type: Fixed-term contract with possibility of extension (full-time).
Start Date: By agreement
About You
We're looking for someone who is service-oriented, organized, and comfortable interacting with people. You enjoy a role with many points of contact, have a professional demeanor, and the ability to handle multiple cases simultaneously. You work independently, collaborate well with others, and quickly adapt to new systems and digital tools while contributing ideas that develop and improve the organization.
Required Qualifications
High school diploma or equivalent education as assessed by the employer
Experience in administrative work and/or customer service
Strong computer skills and experience working in various business systems
Good ability to communicate in Swedish, both spoken and written
Basic knowledge of English
Driver's license (Category B)
Meritorious
Experience in case handling or customer service work
Experience working in digital business or enterprise systems
Experience coordinating and following up cases between different departments
About Lernia
Lernia is one of Sweden's leading staffing and recruitment companies with a presence throughout the country. Through our extensive network, we offer exciting jobs at attractive employers and brands that help you develop your skills and career, both in the long and short term.
How to Apply
To apply for the position, scroll down to the application form below. If you have any questions or concerns, please contact [email protected]. Selection and interviews are ongoing, so submit your application today!
Background Check
For certain positions, a background check is part of the recruitment process. If you move forward in the process, you'll need to verify your identity via BankID before the check is conducted.