Customer Service Representative at Svea Bank in Åseda

We are looking for you who wants to work with us at Svea, a wonderful workplace with plenty of energy. Everything is permeated by a "we-feeling," where we all work together to create the best customer experience. The role is based at our office in Åseda. If you are a service-oriented person who wants your workday to include advisory services, a fast pace, and plenty of dynamics, then this is a perfect workplace for you! About the role As a Customer Service Representative, you will be part of a wonderful team of 30 colleagues who daily answer a large number of phone calls from Svea's customers, debtors, and authorities. You will have the phone as your primary work tool and handle many incoming calls of various types each day. You will, among other things, answer questions about collection, invoicing, and parking matters. Here you will work in an eventful environment alongside colleagues who are quick to laugh, support, and encourage each other. Svea is located in bright and modern offices in the heart of Åseda near public transportation with a gym that you can visit during lunch or before/after work. Restaurants and shops are in the nearby area. The position is full-time, office hours, and on weekdays. For this role, it is necessary that you have the opportunity to participate fully in training and onboarding from the start of your employment to become independent in the work role. Who are you? We are looking for you who are passionate about working with the customer in focus and who have a genuine interest in service. It is important that you quickly understand the customer and that you have strong communication skills in both spoken and written Swedish and English; additional languages are a bonus. Beyond this, we would like to see that you: - Are motivated by making your own decisions, are thorough, and like working at a fast pace - Have great commitment, are open to change, and contribute with a positive attitude - Have your own drive - Have good computer skills and feel you can learn new systems relatively quickly - Are a person who wants to learn everything about financial solutions - Are unpretentious and roll up your sleeves when and where needed - Actively work to develop your skills and share knowledge with colleagues - Take ownership and find it easy to collaborate with others You enjoy working at a fast pace with many contacts, as you will daily answer and handle a large number of phone calls. It is an advantage if you have previous experience in customer service, but other work experience and the right attitude are also a good foundation for taking on this role. About us Svea constantly works to be competitive and innovative in the financial market, and our staff are encouraged to be innovative and to share their thoughts and ideas to become the perfect employer and the natural partner for financial solutions. Therefore, we need you. Together we help fulfill our customers' needs, which are constantly changing. Application Unfortunately, we do not have the ability to receive applications via email. Please submit your application today. If you have questions about the position, you are welcome to email recruiter Fredrika Engelin at [email protected]. Welcome with your application!

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