Customer Service Representative at Securitas Linköping

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Company Description Securitas plays an important role in society and manages one of Sweden's most critical missions - protecting people and helping them feel secure. Now you have the chance to become part of Sweden's largest security company. Whether you want to work a lot or a little, day or night, we need more people. As the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can provide. We strive for consistent leadership with a balance between expectations and resources. Securitas Sverige maintains its personnel in a state of war preparedness. In short, this means that as an employee, in the event of war, you will retain your employment and be supervised by Securitas. You take care of people's security – Securitas takes care of you. Job Description We are looking for a new colleague for our customer service team within parking management. With us, you help people across the country when parking systems don't work as they should. This could involve, for example, a parking garage gate that won't open, a payment that doesn't go through, a charging station that refuses to start, or someone who is simply unsure how the parking system works at that particular location. So you get a varied workday where you solve many different types of problems. Customer service is staffed 24/7, and we handle requests via intercom, phone, and email. The pace can be high at times, and you will often have multiple cases in progress simultaneously. We teach you everything you need to know, and you'll receive proper training so you feel confident before handling your own cases. What matters most to us is that you are calm, solution-oriented, and enjoy talking with people. Technical knowledge is a plus, but the most important thing is that you want to help customers in a fair and professional manner. The position is full-time with shifts scheduled during daytime and evening hours between 06:00 and 21:00. Shifts vary in length, from 5 to 12 hours, and the schedule includes working every third weekend. Requirements Previous experience in customer service work Accepted grades in Swedish and English from upper secondary school You must be at least 18 years old Meritorious Knowledge or experience within parking management Knowledge or experience within the security industry Since you will use a computer as your primary tool, we would also like to see that you have good computer skills from previous experience. Experience working in different types of systems while simultaneously talking with customers will be advantageous in this role. We believe you are a service-oriented and organized person who keeps calm even when the pace is sometimes high. You have an interest in technology, pick up new instructions quickly, and appreciate the variety in helping people. Taking responsibility comes naturally to you – you are simply an honest, helpful, and vigilant person who makes those around you feel secure. Additional Information We only accept applications through our recruitment tool. We work with continuous selection, so if you are interested in the position – submit your application today! For this position, you will meet our colleague Hubert – an AI tool we use in the recruitment process. Hubert helps us get a better picture of your experience, knowledge, and how you act in different situations. If you have questions about the role, feel free to contact recruiter [email protected]. Due to holiday periods, responses may take some time. The position is a full-time employment with start date by agreement. We apply a 6-month probationary period. We communicate primarily via email We use AI interviews and tests as part of our selection process Application deadline: 2026-08-16 For employment at Securitas Sverige AB, you must have accepted grades from upper secondary school in Swedish and be approved by the County Administrative Board for employment at an authorized security company according to the Act (1974:191) on Security Companies (the application is submitted by Securitas). Depending on the position, security vetting according to the Security Protection Act (2018:585) may also be relevant. To investigate and assess whether you meet the requirements to be approved according to the respective legislation, a background check is conducted. The assessment concerns lawfulness, suitability, reliability, loyalty, and any potential vulnerabilities. Information obtained may come from, for example, you yourself, public sources, or authorities. We apply a comprehensive assessment when evaluating suitability for each position. Salary and employment terms are based on a collective agreement between the employer organization Säkerhetsföretagen and the Swedish Transport Workers' Union. More information about Securitas as an employer and what it's like to work with us can be found at securitas.seCompany Description Securitas plays an important role in society and manages one of Sweden's most critical missions - protecting people and helping them feel secure. Now you have the chance to become part of Sweden's largest security company. Whether you want to work a lot or a little, day or night, we need more people. As the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can provide. We strive for consistent leadership with a balance between expectations and resources. Securitas Sverige maintains its personnel in a…

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job

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active

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public

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LINKÖPING

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58.427857517783, 15.608419227253kopírovatotevřít v ▾

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Publikováno

3. 8. 2026

Upraveno

5. 8. 2026

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