Are you service-oriented and want to contribute to a sustainable future? PreZero Recycling is seeking engaged and flexible customer service representatives for their team in Nacka. Here you'll work alongside a dedicated team in a socially important operation within the environmental and recycling industry. We welcome your application!
About the Position
This is a full-time consultant assignment lasting 7 months. You will be employed by Bravura and work as a consultant at PreZero. There are good opportunities for extension of the assignment.
🚀 About the Company
PreZero Recycling AB is a sustainable collaboration partner in recycling and waste management, regardless of the type of waste material or operation. Together with their customers, they contribute to the circular economy and a more sustainable future. PreZero offers efficient waste and recycling solutions with a focus on customer needs and long-term sustainability. They collect and manage waste materials from customers' operations through recycling and/or energy recovery. In their daily work, customer benefits equal environmental benefits. In Sweden, PreZero operates at approximately 60 locations, has over 1,100 employees, more than 50 recycling and reception facilities, and manages waste for about 40 Swedish municipalities. Their operations create value not only for the customers they deliver recycling services to, but also for the manufacturing industry and energy sector by converting waste into valuable raw materials for new production.
PreZero views diversity as one of their greatest strengths and strives to create a workplace where all employees feel included and encouraged to contribute. We welcome all applicants regardless of background and life situation.
💼 Responsibilities
As a customer service representative at PreZero, you will be an important part of the customer service team where you have daily contact with customers via phone and email. You are responsible for receiving, handling, and following up on incoming inquiries related to PreZero's waste management and recycling services. The role involves both service and administration, ensuring that customer questions, orders, and follow-ups are handled in a professional and efficient manner. You will work closely with your colleagues in customer service and other internal departments to create a smooth and high-quality customer experience.
You will receive comprehensive onboarding and become part of an engaged team where collaboration, structure, and service are in focus.
Working hours are Monday to Friday between 07:00–16:00.
Your responsibilities include, among other things:
• Receive and handle incoming calls and emails from customers regarding PreZero's services
• Register, administer, and follow up on customer orders in systems
• Ensure correct customer information and handle routine administrative tasks related to the order flow
• Collaborate with customer service and other departments to ensure high service levels and efficient processes
🔍 Education, Experience, and Personal Qualities
• Completed upper secondary education
• We appreciate experience with customer contact via telephone or previous service-oriented work
• Fluent in Swedish, both spoken and written
• Advantageous: Knowledge of business systems (for example, order, invoicing, accounting, and statistics programs)
• Advantageous: Experience from the environmental and recycling industry
In the role of customer service representative, you are expected to be service-oriented, organized, and solution-focused. You learn easily and take responsibility for carrying out your tasks correctly. You have a positive attitude and good teamwork skills – you enjoy working in a team but also have the ability to work independently. You are solution-focused, ask for help when needed, and willingly contribute to keeping work flowing smoothly for the entire group. Great importance is placed on personal suitability.
Other Information
Start: August/September | Location: Saltsjö-Boo, Nacka | Salary: By agreement
We use a competency-based methodology in all recruitment processes to ensure unbiased selections. We also work with continuous recruitment, which means we remove the ad once we have received a sufficient number of applications. If you become relevant for the position, we will contact you for an initial phone interview. Whether or not you progress in the process, you will receive feedback on your application.
Questions? Feel free to reach out!
📧 [email protected]
📞 010-171 47 10
We recommend that you submit your application as soon as possible since we conduct continuous recruitment.
Welcome with your application!
#NextgenAre you service-oriented and want to contribute to a sustainable future? PreZero Recycling is seeking engaged and flexible customer service representatives for their team in Nacka. Here you'll work alongside a dedicated team in a socially important operation within the environmental and recycling industry. We welcome your application!
About the Position
This is a full-time consultant assignment lasting 7 months. You will be employed by Bravura and work as a consultant at PreZero. There are good opportunities for extension of the assignment.
🚀 About the Company
PreZero Recycling AB is a…