Customer Service Professional Ready to Take the Next Step as IT Support

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Are you early in your career working as a customer service representative, driven by a passion for helping others and with a burning interest in IT? Then you might be exactly who we at Tavana IT are looking for! This role as a support technician will give you a broad and valuable foundation in IT and is a great starting point for developing a career in the industry. You will be placed with one of our customers in central Stockholm where you will work in a larger corporate environment with pace and plenty of development and career opportunities. Take the chance to take the next step in your career as a support technician with us at Tavana IT! JOB RESPONSIBILITIES As a first line support technician, you will work together with a great team of colleagues where you pedagogically help users via phone and/or email with IT-related issues. Your primary responsibilities include providing support via phone, email and remote access, as well as registering incoming cases in a case management system. Among your tasks are account management in Active Directory and troubleshooting related to Windows environments and customer-specific applications. WE ARE LOOKING FOR SOMEONE WHO HAS Previous experience in customer service and telephone experience High social competence Always keeps good service in focus, towards customers and colleagues Ability to handle demanding users Engagement and understanding for users' IT challenges Enjoys problem-solving and is solution-focused A desire to improve and develop the business Takes responsibility for the tasks you handle You have a genuine interest in technology, a desire to develop and a drive to help others. In your approach to colleagues and customers, you are responsive, open to others' solutions and experiences while you like to share your knowledge and get things done. We would prefer that you have at least high school education, preferably in IT, and at least one year of experience in customer service or another role that involves customer contact via phone, email or chat. You speak and write fluently in Swedish and English. INFORMATION Location: Solna Position: Full-time 100% Salary: According to agreement SOUNDS INTERESTING? Then we welcome you to apply to us as soon as possible as we handle applications on an ongoing basis. Send us your CV today via "Send application". If you have questions about the position, who Tavana is or the consultant role, feel free to send an email to [email protected] We look forward to your application!Are you early in your career working as a customer service representative, driven by a passion for helping others and with a burning interest in IT? Then you might be exactly who we at Tavana IT are looking for! This role as a support technician will give you a broad and valuable foundation in IT and is a great starting point for developing a career in the industry. You will be placed with one of our customers in central Stockholm where you will work in a larger corporate environment with pace and plenty of development and career opportunities. Take the chance to take the next step in your…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Stockholm

Adresa

Biblioteksgatan 29

GPS

59.337211004881, 18.072141488601kopírovatotevřít v ▾

Email

Zobrazit e-mail

Zobrazení

13

Publikováno

10. 7. 2026

Upraveno

7. 8. 2026

Poloha

Parametry