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Do you want to work with communication, service, and smart solutions? With us, you'll get the chance to create fantastic customer experiences, work with the latest AI technology, and develop in an environment where we support and lift each other up. Does that sound like something for you? Then you're welcome to Releasy! As part of Releasy, you'll represent Telia – one of Sweden's largest and most well-known companies in IT and telecommunications. Here you'll have the chance to work with a strong brand and be the one who makes a difference in every customer interaction. About the role Be the customer's first contact when they call – you're the one who sets the tone for their experience. Really help customers by listening, guiding, and solving problems – often directly during the call. Work actively with sales by understanding customer needs and recommending smart solutions that truly make their day better. Deliver world-class service and help ensure that Telia's customers feel seen, heard, and satisfied – every time. Employment type: Permanent employment with a 6-month probationary period. Training: Basic training combined with practical work. Salary: Fixed monthly salary combined with commission-based bonus tied to your additional sales. Working hours: Working hours vary. Telia's opening hours are: Monday-Friday 08:00-19:30 and Saturday 09:00-17:30 Start: Training begins 2026-09-11, which is also the start date for employment. We're looking for you who Are at least 18 years old Have a high school diploma Speak and write fluent Swedish Have good ability to speak and write English Have good computer skills and system competence Are communicative and solution-oriented Have experience in service and sales – But that's a plus, not a must! If you have the right attitude, we'll teach you the rest. We're looking for someone who enjoys working toward clear goals and gets energized by making a difference for customers. You're curious and like when there's a lot happening around you. Working with additional sales feels motivating to you, because you see it as a natural part of a good customer interaction – not as a requirement, but as a way to create even more satisfied customers. Here you'll get the chance to develop quickly, grow in the role, and sharpen your skills in both service and sales. What makes this job even better Security from day one – You'll get a stable employment with a collective agreement, good terms, and occupational pension. Many development opportunities – With us there's a clear career path, internal training, and a chance to grow. Benefits that help you feel good – Wellness allowance and other benefits that help you maintain your energy, both at work and in your spare time. Borås – A cozy office with a friendly atmosphere and great vibe! There's also a ping-pong table and a large terrace – perfect for lunches in the sun or just a break with colleagues. We make it easy to apply – apply without a CV! At Releasy, we believe recruitment should be both simple and fair. That's why we're no longer asking you to submit a CV or cover letter as the first step when applying for a job with us in customer service. Instead, we use a few short screening questions to get to know you and understand how you'd thrive in the role – much more efficient, right? If you move forward in the process, a background check is conducted first. You'll get to see the information yourself before you decide whether to share it with us – an important step in creating a safe work environment for both our employees and our customers. After that, you'll be invited to interviews, and the process is completed with relevant tests and digital reference checks. This way you'll get the opportunity to show your work style and strengths in practice, while we ensure a more objective and fair recruitment process where all candidates are evaluated on the same basis. We look forward to learning more about you! Submit your application today – we handle applications on a rolling basis and the position may be filled before the final deadline. Do you have any questions about the position? Contact me at [email protected]. We handle recruitment internally and respectfully decline contact from recruitment firms. Releasy is one of the Nordic region's leading providers of outsourced customer service and a partner to companies in telecommunications, media, e-commerce, travel, and the public sector, among others. We help our clients create world-class customer experiences across all channels – social media, chat, email, and phone. With over 40 years of experience and around 1,500 employees in Sweden, Norway, Finland, and Spain, we've built deep and broad expertise in customer service. Our competence, combined with a strong focus on quality and customer satisfaction, enables us to deliver solutions that create value – for both you and your customers.
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Přehled
- Typ
- job
- Stav
- active
- Viditelnost
- public
- Město
- Borås
- GPS
- 57.715411469245, 12.929380083663
- Publikováno
- 14. 8. 2026
- Upraveno
- 15. 8. 2026