Customer Service Representative

Are you someone who is passionate about customer interaction and thrives in a role where you become the natural point of contact for both customers and colleagues? Then this might be your next challenge. Kylslaget has been working with air-source heat pumps since 2007 and is today an established player in climate-smart solutions for individuals and businesses. We are in an expansive phase and are now seeking an engaged and driven customer service representative who wants to help take our customer experience to the next level. About the Role As a customer service representative at Kylslaget, you will be the first point of contact for our customers and suppliers. The role requires that you are comfortable working at a fast pace and feel confident with both phone and computer work. You will also serve as a central communication link between our sales team, technicians, and other colleagues – which places high demands on your collaboration skills and solution-oriented approach. The position is based at our headquarters in Vallentuna, at Fågelsångsvägen 16. You will work on-site during daytime hours, Monday to Friday, 07:00–16:00. The employment is permanent and begins with a six-month probation period, with compensation in the form of a fixed monthly salary by agreement. We Offer You: An engaged customer service team where community and team spirit are in focus Opportunities for skills development and internal training A varied role with significant personal responsibility Who Are You? We are looking for someone who is positive, communicative, and has natural drive. You have a strong service orientation and are motivated by finding solutions that create satisfied customers. To succeed in this role, we would like to see that you are organized, stress-resilient, and thrive in a dynamic work environment. You also need to have previous experience in customer service. Application and Contact Applications are submitted via the application button. If you have questions about the position, you are welcome to contact the responsible recruiter at Kylslaget via email: [email protected]. Please note that applications are not accepted via email. Selection and interviews will take place on an ongoing basis. Please submit your application as soon as possible. We look forward to your application.

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