Customer Service Excellence for Teleco

Teleco Mobile AB Teleco is a small telecommunications company with offices at Mörby Centrum in Danderyd. Our best-selling service is mobile telephony, but we also offer mobile broadband and home telephone services. Unlike the major operators, customer satisfaction is our absolute top priority. We are known for extremely accessible and personal customer service – no long waiting times, no switchboards, and no "let me check with someone." At Teleco, customers quickly reach the right person, are treated in a friendly and professional manner, and actually get help. This is also reflected in our very high customer satisfaction ratings. Read more about us at www.teleco.se. Job Description Order Processing: Activate orders and ship out phones. Customer Service: Incoming calls and emails from customers. Sales: Renew and upsell to existing customers. What Teleco Offers A pleasant work environment with likeable colleagues. A role in a growing company with good development opportunities. Work Hours: 8:30 - 16:30 with 30 minutes lunch break. Salary: Monthly salary plus occupational pension Base salary approximately 22,000 - 28,000 kr depending on relevant work experience. Who You Are and What You Can Offer You thrive in a small team and collaboration with your colleagues comes naturally. You enjoy juggling multiple tasks and can quickly switch between different assignments. You are comfortable with computers, quick to understand new programs, and eager to learn new routines. You have excellent Swedish both written and spoken. You are driven by being part of a small company and helping it move forward. Merits: Experience in sales and/or customer service in B2C. Previous work in telecommunications. We look forward to your application!

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