Customer Service Representative in Lund

DC Talents AB · na dobu určitou

Lund, Švédsko

ABOUT THE COMPANY Our client has chosen to remain anonymous at this stage. More information will be provided at an initial interview. DC Talents is now seeking a service-oriented and communicative Customer Service Representative for our client in Lund for a full-time assignment initially running from 2026-10-01 to 2027-03-31. You will work from the client's premises in Lund. We use continuous selection in this recruitment process and have a short deadline for the final application date. Do not hesitate to apply if you feel this is right for you. We look forward to receiving your application! ABOUT THE ROLE As a Customer Service Representative, you will be the face of the company to its customers, assisting them with inquiries via phone, chat, and email. You will handle questions regarding invoices, subscriptions, and technical support, among other matters. In addition, sales activities are also part of your contact with customers. You will be part of a knowledgeable team with helpful and friendly colleagues. YOUR PROFILE We see that you have previous experience in customer service or customer interactions in some form. You are comfortable with technical questions and have previous experience and/or interest in sales. It is an advantage if you have handled complex or difficult calls before and if you have experience in the energy sector. In this recruitment process, we place great emphasis on your personal qualities. We believe that if you thrive in this role, you enjoy a dynamic and varied work environment where you constantly develop as you encounter new inquiries and questions. You have an open and friendly approach toward both customers and colleagues and can easily collaborate with the team when needed. In addition, it is important that you are comfortable learning new systems and are good at keeping yourself updated on the company's products and services. APPLICATION & CONTACT We use continuous selection in this recruitment process. We would like to receive your application as soon as possible, but no later than 22/9. The position may be filled before the final application deadline. If you have any questions about the position, you are welcome to contact us at [email protected]. ABOUT DC TALENTS DC Talents is a specialist staffing, recruitment, and interim staffing company. We are specialized within the junior office professional sector, and our focus is on soft values where candidates' personality, drive, and cultural fit are valued equally as much as traditional hard requirements.