Customer Service Representative

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Job Description Advisera is growing, and so is our Advisera Support team. We're excited about this expansion and the opportunity to welcome additional colleagues to our organization! Are you service-oriented, interested in customer relationships, and have an eye for IT and technology? Then you might be our next customer service representative! About Advisera: Advisera was founded in 2016 and has since grown to approximately 60+ employees with offices in Malmö, Gothenburg, and Stockholm. Our goal and vision is to establish ourselves as a leading business partner in IT & Security, Telephony & PBX, Business Insurance, and Financial Products. Advisera is licensed by the Financial Supervisory Authority (Finansinspektionen). Through the Advisera Method, we've created a unique company culture. This method, combined with our entrepreneurial drive, shapes clear strategies and goals for continued expansion. The Advisera Method promotes a creative and stimulating work environment, and we continuously seek driven and competent employees. In your role as Customer Service Representative: As a customer service representative, your task will be to assist our customers with their technical challenges. You will provide support for IT and telephony & PBX solutions, and work closely with our advisors, customers, and suppliers. You will also handle inquiries via phone, chat, and email, with the goal of always providing the best possible service to our customers. You'll be part of a team of eight dedicated employees based at our headquarters in Malmö. Our colleague Emma describes what it's like to work in the Advisera Support team: "Here everyone cares about each other and really looks out for one another. We support and push each other in our daily work. But most importantly, we have fun!" Responsibilities - Ongoing contact with customers, suppliers, and Advisera's Advisors - Ongoing support of telephony & PBX solutions - Order registration and reconciliation in CRM systems We would like you to have: - An interest in Technology and IT - Completed upper secondary education - Previous experience in service roles and customer interactions - Good computer and system skills - You express yourself well in speech and writing - You are solution-oriented and have a teaching ability while thriving in a fast-paced environment Merits: - Documented experience with Telephony and IT-related services - Experience delivering subscriptions and PBX solutions to customers Why Advisera: - A fantastic work environment and camaraderie with colleagues - A culture where individual development is highly valued, with continuous coaching and training - Shared breakfasts, after-work events, team activities, and annual conferences - Opportunity to develop in a rapidly growing and expanding company At Advisera, we value personality and attitude above all else. We believe that with the right interest, drive, and commitment, you have the potential to grow into the role. Don't hesitate to apply even if you don't meet all the criteria. We recruit continuously, so please submit your application as soon as possible. For questions, please contact [email protected] We look forward to your application!Job Description Advisera is growing, and so is our Advisera Support team. We're excited about this expansion and the opportunity to welcome additional colleagues to our organization! Are you service-oriented, interested in customer relationships, and have an eye for IT and technology? Then you might be our next customer service representative! About Advisera: Advisera was founded in 2016 and has since grown to approximately 60+ employees with offices in Malmö, Gothenburg, and Stockholm. Our goal and vision is to establish ourselves as a leading business partner in IT & Security, Telephony &…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Malmö

Adresa

Jungmansgatan 12

GPS

55.60953997254, 12.979118057406kopírovatotevřít v ▾

Email

Zobrazit e-mail

Zobrazení

11

Publikováno

12. 6. 2026

Upraveno

5. 8. 2026

Poloha

Parametry