Would you like to be the hub of a workshop where things happen every day? We are looking for a structured and sales-driven customer service representative who will be our face outward, toward both private customers and companies who thrive with many balls in the air.
About Us
TEED Maintenance & Tires AB operates an auto repair shop under the MECA concept in Kiruna and is part of TEED Group, a growing vehicle company in northern Sweden with operations including auto repair, tire storage, and car rental. We are currently located in Kiruna, Gällivare, and Pajala, and will soon be opening in another location. With us, you get varied work in a company with short decision-making paths and clear ambitions to grow.
About the Role
As a customer service representative and service advisor, you are the natural contact point between customer and workshop. The role has an extra focus on sales and customer contact, and your main responsibilities are to:
• Receive customers at the workshop and provide top-class service
• Calculate and provide quotes as well as handle payments
• Communicate continuously with customers and mechanics throughout the workshop workflow
• Plan and allocate workshop jobs to our mechanics
• Work actively with sales toward both private customers and companies, for workshop services as well as tire services
• Handle incoming calls through our switchboard as well as email, for operations in Kiruna, Pajala, and shortly another location in Norrbotten
Who Are You?
We believe you are a person who likes order and organization, enjoys meeting people, and is motivated by making deals. We are looking for someone who is:
• Structured – you plan, prioritize, and keep several parallel workflows together
• Customer-oriented and service-minded – the customer should always feel well taken care of
• Sales-driven – you see opportunities in every customer contact and are motivated by reaching and exceeding goals
• Communicative – you are clear in your contact with both customers and colleagues, by phone, email, and in person
Meritorious
• Knowledge of cars, spare parts, and workshop work
• Experience in sales, customer service, or similar service role
• Class B driver's license
Industry knowledge is a plus but not a requirement. The right attitude, structure, and sales drive weigh more than technical background. We will teach you the rest.
What We Offer
• A central role in a growing company with good development opportunities
• Varied work with great personal responsibility
• Engaged colleagues and short decision-making paths
About the Position
• Scope: Full-time, permanent (begins with a probationary period)
• Location: Kiruna. Travel within the role may occur to our other facilities to temporarily support colleagues at those locations.
• Working Hours: Daytime, Monday - Friday, 40 hours
• Salary: By agreement. Collective agreement applies.
• Start Date: By agreement
Application
Send your application with CV and cover letter to [email protected] marked with "JOBB - MECA KIRUNA" no later than 2026-09-27. Selection and interviews are conducted on an ongoing basis – the position may be filled before the final application deadline.
Do you have questions about the position? Contact Sofia Hochel (Operations Manager) at 070 353 19 75 / [email protected]
We look forward to your application. Warm welcome!