Are you a business-oriented and proactive customer coordinator with an interest in home and leisure products? Do you want to be part of a dynamic team working with future trends in home, design, and interior? Then this might be the job you're looking for.
East Import in Höör is one of Sweden's leading partners within home and leisure products. For over 35 years, East Import has imported products to Scandinavia, primarily from Asia and Europe. East Import currently collaborates with some of Sweden's largest retail chains. The business primarily consists of customized solutions, where product assortments are developed together with the customer.
The foundation of East Import's operations is a strong and positive entrepreneurial culture. East Import's values are an important part of the company culture and are summarized in the words: Honest – Fast – Professional
East Import is seeking a customer coordinator who will have a coordinating role between customer, account manager, and the rest of the organization.
To thrive in the role of customer coordinator, you need to appreciate varied tasks in a fast-paced environment.
East Import has an office, warehouse, and showroom in Höör. This temporary position is 100% and is based in Höör.
Job Responsibilities
The customer coordinator's responsibilities include frequent customer contact.
The customer coordinator provides administrative support to the account manager with, for example, orders, quotations, product information, and delivery monitoring. Examples of tasks include reviewing and communicating quality documents as well as handling complaints and deviations.
As a customer coordinator, you will be part of a team with three coordinators.
You report to the Sales Manager.
We normally work on-site at the office in Höör.
Who Are You?
We are flexible regarding your educational background—you may have a high school diploma, vocational training (YH/KY), or a university/college degree.
We are looking for someone with at least 1 year of relevant experience in similar responsibility areas. If you have previously worked with home and leisure products, that is valuable.
Previous experience in selling non-food items in retail is an advantage.
The position requires fluent Swedish in speech and writing. Since the role also involves contact with foreign partners, good English proficiency is required.
We use Jeeves as our business system. You have strong skills in the Office suite (especially Excel).
We believe the following qualities are important to be successful as a customer coordinator:
Service-oriented with a focus on business.
Strong ability to prioritize your work.
Pragmatic, creates simplicity, and is well-organized.
Self-driven, proactive, and solution-oriented.
Good team player and collaborator.
We welcome your application as soon as possible as we are conducting ongoing selections for interviews.