Description
Would you like to work in a role where you can combine customer relations, advisory services and insurance expertise? Are you a person who thrives with great personal responsibility, appreciates long-term relationships and wants to contribute to the best of Gothenburg city? Then you might be the person we are looking for.
Duties
About the role
As a Customer Manager at Göta Lejon, you will have a central role in maintaining, developing and strengthening our customer relationships. You will function as an important link between our customers and the company in matters primarily concerning risk management and insurance. The role involves close cooperation with both customers and colleagues, where you contribute to creating long-term value for the city's customers.
You will have many points of contact and communicate with people at different levels, not least within management groups and decision-making functions. At the same time, you participate in developing our working methods and contribute to our continued digitalization journey.
Your main responsibilities:
Maintain and develop long-term customer relationships
Act as an advisory contact person in risk and insurance matters
Plan, conduct and follow up customers through meetings, planned risk inspections and claims
Contribute to customers' long-term development in insurance, risk and claims matters
Build trust and create strong relationships with customers
Work closely with colleagues at Göta Lejon and together analyze customers' needs for support and advice on insurance, risk and claims matters
Plan your work based on customer needs and together with your colleagues analyze which customers and issues we should prioritize
Responsible for reporting and administrative tasks related to customer management
Participate in the development of the business with a focus on digitalization and efficient working methods
Qualifications
Who are you?
We are looking for someone with a genuine interest in people, relationships and insurance matters. You are confident in yourself, curious about developing yourself and enjoy social situations. At the same time, you are self-driven and take responsibility for moving your work forward.
You have a good ability to structure and communicate complex information in a clear and understandable manner. As a person you are analytical, flexible and resourceful. You appreciate collaboration and find it easy to create and maintain good relationships, both internally and externally.
We are looking for someone who has
Relevant higher education or university degree, or equivalent competence acquired through work experience combined with relevant education
At least a few years of experience from the insurance industry
Good ability to structure and organize your work
Very good communication skills in speech and writing
Experience of working independently with great personal responsibility
It is advantageous if you have experience with
Contractor insurance
Property insurance
Terms
With us you can contribute to today's and tomorrow's Gothenburg where you have the opportunity to make a difference for Gothenburg residents, every day. With us you have the opportunity for development and training and the opportunity to work in committed teams together with colleagues with solid knowledge and experience from the insurance industry.
Göta Lejon offers a flexible workplace with the opportunity to work both at the office and from home, two days a week. The position may also involve a security clearance.
Does this sound like a role for you? We welcome your application and become part of Göta Lejon's continued development.
We look forward to hearing from you!Description
Would you like to work in a role where you can combine customer relations, advisory services and insurance expertise? Are you a person who thrives with great personal responsibility, appreciates long-term relationships and wants to contribute to the best of Gothenburg city? Then you might be the person we are looking for.
Duties
About the role
As a Customer Manager at Göta Lejon, you will have a central role in maintaining, developing and strengthening our customer relationships. You will function as an important link between our customers and the company in matters primarily…
Přehled
Typ
job
Stav
active
Viditelnost
public
Město
Göteborg
Adresa
Göteborgs Stad
GPS
57.705114058146, 11.968068971252
Email
Telefon
Publikováno
25. 6. 2026
Upraveno
3. 8. 2026
Parametry
Kraj
Västra Götalands län
Duration
Tills vidare
Zaměstnavatel
GÖTEBORGS KOMMUN
Postcode
41110
Počet míst
1
Profese
Försäkringstjänsteman
Salary Type
Fast månads- vecko- eller timlön
Scope Of Work
100–100 %
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