Customer Account Manager

Welcome to a new future at Riksbyggen! Riksbyggen is a cooperative company, which means we are member-owned and work according to our four core values: Innovation, Security, Collaboration, and Sustainability. We develop sustainable living environments by creating new homes and managing properties. As one of Sweden's largest players in both residential development and property management, we serve housing cooperatives, businesses, and public property owners. Regardless of your interests or goals, you are always welcome with us. Make a difference with us As a Customer Account Manager at Riksbyggen, you have a central role in the customer team. You are the one who builds relationships with customers, identifies their needs, and ensures that the right people within Riksbyggen are involved so that we can deliver excellent results together. The role is business-driven and combines customer development, sales, and coordination. Our customers include both housing cooperatives and commercial property owners, which requires your ability to understand their operations, build trust, and develop collaborations and relationships over time. We are looking for someone who enjoys working with people, business development, and making things happen. You enjoy meeting with customers and prefer to visit them in person. You take initiative in arranging customer meetings, follow up, ask questions, and are curious about what customers need—even things they may not have articulated yet. With a good understanding of customer needs, you identify opportunities and offer customized solutions based on Riksbyggen's service offerings. As a Customer Account Manager, you have clear business and sales responsibility. You work toward established sales and budget targets and are accountable for revenue and profitability for your customers. You prepare quotations and contracts in close dialogue with the delivery organization and ensure a professional start when we win new assignments. You serve as the link between customers and our delivery teams and maintain ongoing dialogue about assignments, customer needs, and development opportunities. You work independently with considerable freedom and responsibility, while also being a team player who both asks for help and supports colleagues when needed. You are part of the Customer Group, which consists of several account managers. Together, you develop work methods, share experiences, and drive the business forward toward the market area's common goals. You organize customer events and participate in trade shows. The role may involve evening work, which is compensated with flexible working hours otherwise. As an employee of Riksbyggen, you are also expected to be a board member in one or more housing cooperatives. An administrative fee is paid for board positions. You contribute with your expertise and commitment You have relevant academic education from a university or college, preferably in service sales, real estate economics, and/or real estate technology, or equivalent work experience. We are looking for someone who is proactive, enjoys customer interactions, and has the ability to influence your surroundings. You drive your own work and have a good ability to coordinate all aspects of customer relationships. You find it easy to build trust and are skilled at understanding different perspectives. You are business-minded and can translate customer needs into sustainable and profitable business opportunities. You are interested in people and have strong communication skills, both written and verbal. You are organized and structured in your work and experienced in coordinating multiple contact points, both internally and externally. It is an advantage if you have experience in board work, the real estate industry, service sales, project management, or contract negotiations. You need to have excellent Swedish language skills and be able to communicate well both verbally and in writing. You are comfortable with various computer systems and digital tools. About the position This is a permanent position based in Linköping. Work may take place at other locations within the market area, so you need to have a valid driver's license and access to a car. Riksbyggen views diversity as a strength and strives to create an inclusive work environment. Riksbyggen uses probationary employment. Application Submit your application to us via www.riksbyggen.se under About us - Job Openings by September 25, 2026. We conduct continuous recruitment and interviews, and positions may be filled before the application deadline, so apply today! Contact For questions, please contact Customer Group Manager Helen Gabrielsson, email: [email protected] Other information You can contact Unionen at Riksbyggen if you have questions about the position via email: [email protected] As an employee of Riksbyggen, you are also expected to be a board member in one or more housing cooperatives. If you hold a board position, an administrative fee is paid. Click https://youtu.be/8iiv5V-tjcg?si=XwP3dJxkXaiCSsvL if you are curious about Riksbyggen. To recruitment consultants, advertising sales representatives, etc. We have already decided which partners we work with for recruitment and where we want to be visible. We therefore decline contact from sales representatives regarding these matters.

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