Would you like to combine leadership, customer responsibility, and social impact in a role where you make a difference in people's lives every day?
NÄRA has been providing personal assistance according to LSS since 1995 with a focus on choice, self-determination, integrity, and continuity. We believe in every individual's right to control their own life and work every day to create security, quality, and long-term relationships for both customers and employees.
Now we are looking for a Customer and Personnel Manager to join our team on Östermalm.
About the Role
As Customer and Personnel Manager, you have overall responsibility for a number of assistance assignments. You lead and develop assistance teams, build strong customer relationships, and ensure that assistance maintains high quality according to LSS and applicable legislation.
You have a central role in the business and work closely with customers, relatives, representatives, assistants, authorities, and other partners.
Your Main Responsibilities
Personnel, budget, and work environment responsibility
Support and development of assistance teams
Quality assurance according to LSS and applicable legislation
Implementation plans
Close contact with customers, relatives, and representatives
Communication with Försäkringskassan, municipalities, and other authorities
We Are Looking for You
Have experience in leadership and personnel responsibility
Have knowledge of personal assistance, LSS, and labor law
Are confident, solution-oriented, and relationship-building
Thrive with independent responsibility and varied tasks
Experience from personal assistance and work in a similar role is a merit.
We Offer
At NÄRA, you get an independent and developing role in a company with strong values, engaged colleagues, and a clear focus on quality and customer satisfaction.
Location: Östermalm, Stockholm
Scope: Full-time
Start: By agreement
Selection and interviews take place on an ongoing basis. We welcome your application today!