Office Manager - Eskilstuna

Are you someone who loves service and enjoys helping people? We are now looking for an Office Manager for our area office on Drottninggatan in Eskilstuna for a temporary position between October 2026 and February 2028. At Victoriahem, every interaction is an opportunity to create a positive experience. As Office Manager, you play an important role in supporting our rental operations and contributing to a smooth customer journey for both housing seekers and tenants. You are a natural point of contact at the office and help create structure, service, and professional conduct in every customer interaction. About the Role In this position, you provide administrative support to the rental operations and are an important part of the move-in and move-out process. You assist housing seekers and tenants through various stages of the process and ensure that everything from key management to lease documents and other administration runs smoothly. The role involves natural and close collaboration with landlords, property managers, and other colleagues to create an efficient and service-oriented operation. This is a role for you if you enjoy having many contact points, work in a structured manner, and are motivated by delivering high service in a varied daily work environment. Your Responsibilities In this role you will, among other things: Staff the reception during our business hours and be a welcoming face to visitors Support rental operations with move-in and move-out processes Prepare and administer lease documents, keys, and other materials prior to move-in Manage key administration and ensure smooth handover during move-in and move-out Guide housing seekers and, when needed, assist with apartment showings Provide administrative support to landlords, property managers, and the area manager Process supplier invoices Handle the office's ongoing administration and practical matters related to daily operations Contribute to creating a positive experience for our tenants and housing seekers through professional and engaged conduct Who Are You? To thrive with us, you enjoy meeting people and have a natural sense of service. You are attentive, solution-oriented, and see every customer interaction as an opportunity to build trust. You work in a structured way and find it easy to prioritize when the pace is fast. You are comfortable with varied tasks, take own initiative, and enjoy collaborating with others to find the best solutions for our tenants, housing seekers, and other stakeholders. We believe you have: Work experience from a role involving service, customer interaction, and administration Experience with administrative tasks and a strong ability to work in a structured manner Good knowledge of Microsoft Office Fluent in Swedish and very good knowledge of English, both spoken and written Why Victoriahem? At Victoriahem, we work to create safe and attractive residential areas where people feel at home. We do this through close collaboration and genuine commitment to our tenants and housing seekers. With us, you become part of an engaged team where service, responsibility, and collaboration are central. Together, we work to give our tenants and stakeholders a positive experience every day. Practical Information Scope: Full-time, temporary position Period: October 2026 – February 2028 Location: Drottninggatan, Eskilstuna Screening questions, background check, tests, and case studies are part of the recruitment process. For questions about the position, please contact recruiting manager Marcus Lagerkvist at [email protected]. We look forward to receiving your application via the link below!

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