Customer Service Specialist

The Health Inspectorate implements state administration functions in the supervision and control of the health sector to ensure compliance with regulatory requirements and delivery of quality and qualified health care, as well as a safe and healthy living environment. We invite applications for a vacancy in the Customer Service and Administration Department CUSTOMER SERVICE SPECIALIST-ADMINISTRATOR (profession code 4222 07) one full-time position for an indefinite period Requirements for the position: secondary or secondary vocational education, preferably in office management or administration; desired experience in work in public administration or customer service; strong sense of responsibility, ability to concentrate and navigate complex and varied situations; skills in working with electronic document management systems (preferably with the "Namejs" document management system) and computer skills; good skills in operating office equipment; good knowledge of administrative procedures; advanced level proficiency in the state language. Main job responsibilities: provide information to clients, including responding to received phone calls; provide clients with necessary information about the Health Inspectorate's areas of operation; process and analyze received information, enter necessary information into the document management system; maintain knowledge of the Health Inspectorate's website content, provide clients with information about electronic service opportunities; ensure document circulation within the Health Inspectorate We offer: an interesting, intensive, and responsible job in a professional team; professional and helpful colleagues, professional development opportunities, and training upon starting work; good working conditions and health insurance after three months from the start of employment; paid additional leave according to work results and vacation allowances; monthly salary according to salary group 7 from 1159.00 EUR to 1403.00 EUR, considering work experience relevant to the vacant position over the last five years; social guarantees established in public administration; work location at Talejas Street 1, Riga, LV-1026. Submit application documents: CV, motivation letter, copies of documents confirming education with the notation "Customer Service Specialist-Administrator for an indefinite period" to the Health Inspectorate, reg. No. 90002448818, to the email address: [email protected]. Based on Regulation (EU) 2016/679 of the European Parliament and of the Council, the Health Inspectorate informs that: personal data provided in the application documents will be processed to ensure the conduct of this selection competition; the data controller is the Health Inspectorate, contact information: Talejas Street 1, Riga, LV-1026, telephone for inquiries 67819675. More information about the Health Inspectorate can be found on the website www.vi.gov.lv

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