Key Account Manager at Securitas

Company Description Securitas plays a vital role in society and manages one of Sweden's most important assignments - protecting people and helping them feel safe. Now you have the chance to become part of Sweden's largest security company. As the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can provide. We strive for unified leadership with balance between expectations and resources. Securitas Sweden has personnel in a state of military readiness. In short, this means that as an employee, in the event of war, you will retain your employment and be managed by Securitas. You take care of people's security – Securitas takes care of you. About the Role As a Key Account Manager at Securitas, you enter a business where security is at the core of everything we do. You work with customers who often have complex needs, multiple facilities, and high demands for quality, availability, and development. Your task is to ensure that, together with our specialists and operations organization, Securitas solutions truly make a difference in their daily operations. You work both strategically and operatively to identify new business opportunities, build long-term relationships, and develop our position in an area where security, social benefit, and high quality standards go hand in hand. An important part of the role is prospecting and new customer acquisition. You work systematically to map the market, identify priority customers and business opportunities, and establish relevant relationships long before a potential procurement is announced. You understand how complex deals develop over time and can navigate complex organizations with multiple stakeholders, lengthy decision processes, and clear regulatory frameworks. You are responsible for your customers' security solutions and follow the collaboration from needs and development through to contract, quality, and profitability. In practice, you drive dialogue with the customer, capture new needs, and translate Securitas' broad offering into concrete solutions that create safety and business value. Our portfolio is broad and includes traditional physical security, technically advanced solutions, and modern fire protection services. Your task is to connect the right parts and ensure a consistent and professional customer experience - regardless of where in the country the customer is located. The role is part of a national team with colleagues throughout Sweden. We would prefer that you work from one of our offices in Stockholm, Gothenburg, or Malmö. Travel with overnight stays occurs. Digital presentations are a large part of the role, both internally and with customers. Therefore, we would like you to show some of your creativity already in your application, for example through how you design your CV. Security Clearance Please note that the position is classified and involves undergoing a security clearance according to the Security Protection Act (2018:585). To investigate and assess whether you meet the requirements to be approved under current regulations, security interviews, background checks, and register checks will be conducted. The assessment aims to investigate lawfulness, suitability, reliability, loyalty, and any vulnerabilities according to the Security Police's regulations and guidelines. Information obtained may come from yourself, open sources, or authorities. We apply a comprehensive assessment of you, your life situation, and financial circumstances when evaluating your suitability. Where applicable, similar checks may be conducted on anyone you live with or have a similar relationship with. Requirements We are looking for someone who already has KAM expertise and wants to use that experience in a business where the work is closely linked to social benefit. You are confident in meeting large customers and have experience in strategic customer management, long-term partnerships, and working with contracts, follow-up, and profitability. You find it easy to build trust over time and enjoy collaborating with both the customer's organization and internal functions. You are also comfortable driving issues forward, even when all parameters are not entirely set. Specific Required Experience: - Documented experience in B2B sales and relationship building with larger/complex customers - Experience selling and developing service offerings - Experience in customer relations, business development, and consultative sales (Value Based Selling) - Documented experience with public procurement and good understanding of the Public Procurement Act (LOU) - Experience developing existing customers and driving portfolio profitability - Experience collaborating with operations and support functions - Experience working with needs analyses and BI, in CRM systems, and with customer data analysis - Relevant academic education or equivalent work experience as assessed by the employer - Very good Swedish language skills - Class B driver's license Meritorious: - Experience from the security industry - Experience selling to government agencies, municipalities, regions, or other public sector organizations - Established network within the public sector - Experience in the security industry or other operations with complex and socially critical services - Experience with large public procurements and complex tender processes Additional Information We only accept applications through our recruitment tool. If you have questions about the role, please contact recruiting manager Elin Skarp at [email protected]. If you have questions about the recruitment process, please contact recruiter Julia Olander at [email protected]. The position is a full-time employment with start date by agreement. We use a 6-month probationary period. Work location for the position is flexible between Stockholm, Gothenburg, or Malmö. We communicate primarily via email. We use tests as part of our selection process. Deadline for applications is August 30. For employment at Securitas Sverige AB, you must have approved grades from secondary school in Swedish and be approved by the County Administrative Board for employment at an authorized security company according to the Security Company Act (1974:191) (this application is submitted by Securitas). For this role, you must also undergo a security clearance according to the Security Protection Act (2018:585). Salary and employment terms are based on collective agreements between the employer organization Säkerhetsföretagen and Unionen as well as Ledarna. More information about Securitas as an employer and what it's like to work with us can be found at securitas.se

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