Cashier, Customer Service, and Café Manager

Biltema offers a broad assortment for the whole family in the areas of Car/Motorcycle, Boat, Leisure, Home, Office/Technology, Construction, Car Care, and Tools. In total, Biltema markets more than 19,000 items. Our vision is to make it economically easier for people to own a car, boat, home, tools, and leisure items of high quality, thereby creating a richer leisure time for everyone. Biltema currently has a total of 172 stores in Sweden, Norway, Denmark, and Finland, of which 64 stores are in Sweden. Biltema is a strong brand in an exciting expansion, and over the next few years will open about 50 new stores in the Nordic region. 1 position(s). What you can expect from Biltema We offer a challenging job in an expanding company with great development opportunities! Our core values—Simplicity, Thrift, Initiative, Order and Structure, and Flexibility—permeate our entire operation. We view internal mobility positively and therefore like to recruit our own staff for vacant positions. With us, there are good opportunities for those who want to develop their career. What you can expect from the position You will be an important part of the store's management team with overall responsibility for driving and developing our cashier, customer service, and café departments. You are responsible for planning and monitoring operations, including scheduling, results accountability, and quality work. Your focus is on creating efficient workflows, a good work environment, and a top-class service experience. You lead your employees through your presence in daily operations and ensure they are well trained in procedures for customer service, complaint handling, and cash management. In the café, you are responsible for ensuring compliance with food hygiene and other regulations. You work closely with the store manager in the joint task of driving the store forward. This position is a permanent employment beginning with a 6-month probationary period. Full-time employment, 38.25 hours/week. What we expect from you We are looking for someone with documented management experience in retail. Perhaps you have previously held a role as store manager in a smaller store, where you had overall responsibility for both personnel and operations. Or perhaps you have worked in a management position with responsibility for personnel, sales, or operations, but without being ultimately responsible, and now feel ready to take the next step in your development. A prerequisite is that you are confident in your leadership, comfortable making decisions, and have a strong drive to develop both people and processes. It is advantageous if you have previously worked with customer service, cashier, or café operations, but the most important thing is that you have a good understanding of how to create effective teams and high service quality. As a person, you are initiative-taking, solution-focused, and well-organized. You thrive in a varied environment, are not afraid to pitch in where needed, and value order and structure around you. You lead by being present, engaged, and by setting a good example. We look forward to receiving your application! About the recruitment process To ensure high quality in our recruitment process, we conduct reference checks, credit checks, and background checks. Please note that we do not accept applications by mail or e-mail. You are welcome to upload your CV and cover letter on Biltema's website. Selection will be made on an ongoing basis, and employment may therefore occur before the ad's possible end date. Do not wait too long to submit your application. Biltema has made a conscious choice regarding this recruitment, and we therefore decline contact from job ad sales representatives or other recruitment service vendors. Salary form: Monthly salary. Employment type: Permanent employment. Duration: Permanent. Working hours: Schedule-based.

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