Your Role
We are now seeking a new colleague for our customer Holmen in Iggesund.
Holmen's ServiceDesk consists of a team distributed across multiple locations.
The delivery includes traditional First Line and Second Line support that handles IT issues for the customer's end users.
Continuous improvements, efficiency, and strong customer focus should be the daily guiding principles in the delivery.
Requirements
Previous experience working in a Service Desk and the basic IT knowledge required for this role
Experience with ticket management systems, preferably ServiceNow
Very strong skills in Swedish and English, both spoken and written
Class B driver's license and access to your own vehicle
As a person, you are goal-oriented, driven, thorough, analytical, and service-minded. Your communication skills and sense of service are well-developed, and you collaborate easily with colleagues and externally with the customer. We believe you can easily switch between different tasks and have the ability to manage multiple tasks simultaneously.
What Axians Offers
We offer a workplace where you are at the center, your wellbeing, your development, and your drive matter. Our values form the foundation for everything we do. We are driven by a culture that enables your learning, and we value a strong sense of community.
Benefits (to name a few):
Wellness allowance
Customized training
Employee stock purchase plan
Reduced working hours
We have collective agreements, which provide security for you as an employee. This includes pension, parental pay, sick pay, insurance, and much more.
Who Are We?
Axians; VINCI Energies' ICT brand – Information and Communication Technology, designs, implements, deploys, and manages smart ICT solutions. All to simplify and streamline IT and communication for our customers and help them in their digital transformation. Axians delivers solutions and services to a wide range of organizations in both the private and public sectors.
Apply today and become one of us! If you have any questions, please contact recruiting manager Mattias Krook, [email protected].
We use tests in our selection process that take approximately 18 minutes to complete. This streamlines and automates the recruitment process and provides a more objective and non-discriminatory recruitment process.
Welcome to Axians!