IT Support, 1st Line – Part-Time Position in Göteborg

IT Support, 1st Line – Part-Time Position in Göteborg Akkodis | Göteborg Are you starting your IT career or do you have a few years of experience and are looking for a flexible side job? Do you want to work with modern technology in an engaged team where colleagues support each other in learning and development? Akkodis in Göteborg is now looking for a junior support technician for a scheduled part-time assignment with one of our largest customers in technical customer support. The assignment is primarily scheduled for the beginning of the week (Monday–Wednesday) with work shifts that are full or half days. Alternatively, there is an opportunity to work morning shifts Monday–Friday, depending on your preferences and availability. We strive to adapt the schedule based on your preferences and availability, which makes the position easy to combine with, for example, studies or other commitments. There is currently no need for evenings or weekends. About the Role As a support technician, you will be an important part of delivering our customer's services to end users. You will help users solve IT-related problems and ensure they can perform their work without technical obstacles. Your tasks will include: Receiving tickets via phone, email, and chat. Assisting with user and password management, Microsoft Office questions, Windows, VPN issues, Active Directory, and more. Providing clear, friendly, and educational support to create a positive customer experience. The role is located in Torslanda, Göteborg, in an open office environment where you work close to the team. We are looking for someone who can contribute extra during weekdays with high workload. The part-time position includes approximately 10–24 hours per week, depending on your availability, and can be combined with studies, your own business, or another part-time job. During summer and vacation periods, there is an opportunity for full-time work. We are Looking for You Who Have a strong interest in IT, problem solving, and helping others. Want to work in an environment where collaboration and knowledge sharing are in focus. Communicate clearly and fluently in Swedish. Build relationships and create trust. Remain calm and find solutions even in stressful situations. Desirable Experience: Education in IT (upper secondary, KY, or YH). Knowledge of Active Directory and ServiceNow. Previous experience in similar support or service roles. We Offer An opportunity to gain valuable experience in IT and kick-start your career. Flexible part-time positions at 25–75%. Salary according to collective agreement. Start by agreement, preferably soon. About Akkodis At Akkodis, we believe you must go beyond the possible to do the incredible. When it comes to a career at Akkodis, you are in the driver's seat. We are proud of a culture of trust where you have the authority to make your own decisions and get the support you need to reach your ambitions. As a consultant, you are our highest priority, and when you need us, we are there for you. Your experience bank will grow as will your social and professional network. As a consultant, you are covered by collective agreement, insurance, occupational health services, wellness allowance, and discounts on gym memberships. To learn from each other, we regularly organize social activities. Akkodis delivers a broad range of services and expertise in IT, Engineering, and Life Science. Our services are characterized by speed, simplicity, and quality. We are a diverse team of 50,000 engineers and digital experts, active in 30 countries, and look forward to welcoming you to our team. Does this sound interesting? Apply to us at Akkodis as soon as possible! You apply via the form on our website. We handle applications on an ongoing basis and may fill the position before the final application deadline. If you have any additional questions about the position, do not hesitate to contact responsible recruitment manager Klas at [email protected]. Welcome!

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