Inside Sales Representative in Borlänge

Cramo AB · plný úvazek

Borlänge, Švédsko

Are you a problem solver who enjoys working with sales? Are you driven by meeting customers and having a varied workday? Then you should apply for the position of Inside Sales Representative at our depot in Borlänge! About the role As an Inside Sales Representative, your main task is to strengthen Cramo's sales and rental of products and services with a focus on the local market. You are a natural point of contact for customers, provide excellent service, and introduce customers to our full range of products, services, and digital tools. In this role, you work extensively with sales and collaborate closely with our field sales representatives. You work with both existing customers and, to some extent, actively reach out to new ones. You manage equipment rentals at our depot, via phone, and sometimes at the customer's location. The role includes taking new rental orders, following up on ongoing rentals, and identifying our customers' future needs. The role may also include returns handling and various practical tasks at the depot, such as stocking goods in the store and helping to maintain an organized and welcoming environment. What we offer At Cramo, we strive to always stay ahead of societal development. We contribute not only to our customers' success but to society as a whole. The key to our success is our fantastic employees who have a positive "anything is possible" attitude. For us, it is important to work toward a more inclusive workplace where all our employees have the opportunity to reach their full potential. Cramo offers excellent development opportunities and employment benefits. We also care about our employees' health and well-being, and offer a work environment where everyone can thrive and feel appreciated. Are you the person we're looking for Valid driver's license (Category B) Good computer skills Communicates well in Swedish and English You have experience working in sales and are passionate about closing deals and exceeding customer expectations. You build strong relationships and enjoy collaborating with others. You are open, responsible, and organized. You are solution-oriented with the customer's best interests in mind. You enjoy taking charge of the customer situation, with the goal of creating value and meeting a need or solving a problem, even in situations that may become more stressful. You take responsibility and act proactively—for example, suggesting alternative solutions that better serve the customer—and understand that this contributes to customer satisfaction. Your excellent organizational skills and attention to detail also help customers feel that you have exceeded their expectations. If you have prior experience in the construction industry and in a customer-facing role, that is a merit. We do not expect you to have knowledge of our specialized products, but we value curiosity and a willingness to learn and develop with us. Application: Selection is ongoing and the position may be filled before the stated deadline. We conduct alcohol and drug testing to ensure a safe work environment for all. To ensure everyone has the same opportunity for a fair process, we use a personality test as part of our recruitment process. We are committed to increasing our diversity and welcome all types of applicants. For questions about the position, please contact the recruiting manager Torbjörn Karlsson, [email protected].