Implementation Specialist for Thomson Reuters

About the Role This is a direct recruitment position, which means the recruitment process is conducted through Bravura and you will be employed directly by Thomson Reuters. About the Company Thomson Reuters is a global technology and information company that helps organizations navigate law, tax, risk management, and business processes. Since acquiring Pagero in 2024, Pagero is part of the Thomson Reuters group and contributes market-leading solutions in digital business communication, e-invoicing, and automated document workflows. Through the platform, millions of transactions are handled each year, helping companies and government agencies worldwide meet local and international requirements for e-invoicing and digital reporting. In this role, you will be part of an international team working closely with customers, project managers, and specialist functions globally. Daily work is characterized by collaboration, knowledge sharing, and a strong customer focus, where communication is as important as technical expertise. You will have the opportunity to work in a global organization with broad expertise while contributing to solutions used by organizations around the world. Key Responsibilities As an Implementation Specialist, you are responsible for the technical delivery in customer implementation projects and serve as a central technical advisor throughout the process. You work closely with customers on matters concerning integrations, configuration, testing, and troubleshooting, with the goal of ensuring effective and sustainable solutions. The role encompasses both large international implementation projects and customized deliveries, where you analyze customer business processes and technical needs to translate them into well-functioning solutions. You collaborate closely with project managers, internal specialist teams, and customers around the world in an environment characterized by knowledge exchange and close cooperation. An important part of the work is conducting technical workshops, handling integration-related questions, and guiding customers through the implementation journey. You also work with troubleshooting, analysis, and problem-solving in complex integration environments where you identify, investigate, and optimize technical flows to ensure high quality and stability. Manage technical implementations of integration and e-invoicing solutions Conduct technical workshops and drive dialogue with international customers Configure and customize solutions based on customer needs Work with integration protocols, document formats, testing, and troubleshooting Collaborate with project managers, product teams, support organization, and external partners in global projects Education, Experience, and Personal Qualities Experience from implementation, integration, or technical customer-facing consulting roles Knowledge of integration solutions and communication protocols such as API, SFTP, AS2, or HTTPS Experience working with XML, JSON, or similar document formats Strong experience with customer dialogue and customer responsibility Excellent English skills, both spoken and written Meritorious Experience with e-invoicing, AP/AR processes, or electronic document workflows Knowledge of compliance and regulatory requirements within e-invoicing Understanding of B2G, order, or invoice flows Background from international implementation projects You thrive in a role where you combine technology and customer contact and enjoy finding solutions that deliver clear value. You work in a structured manner, take responsibility for your tasks, and follow up until you reach your goals. Collaboration is important to you, and you enjoy sharing your knowledge while being curious to learn new things. Your ability to explain technical matters in an understandable way is appreciated by both customers and colleagues. Additional Information Start: By agreement Location: Gothenburg Salary: By agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct ongoing selection, which means we remove the ad when a sufficient number of candidates have applied. If you become relevant for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application. Do you have questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend that you submit your application as soon as possible as we conduct ongoing selection. We look forward to receiving your application! #Brillante

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