About the Job
Sistec in Boden is looking for a service-oriented and solution-focused team member who thrives in meeting people. This is a role for you if you enjoy helping customers, working systematically in digital systems, and being a reliable and professional first point of contact – both in person and online.
Do you enjoy providing excellent service in a reception or customer reception role? Are you comfortable working at a computer, managing multiple cases in parallel, and meeting people from different cultures and backgrounds? Then this could be the job for you.
With us, you'll have a varied workday, opportunities to develop in your role, and become an important part of our local team in Boden.
About Sistec
Sistec AB is a growing company with a clear mission: we help companies do the right thing by ensuring identity verification and work authorization on the Swedish labor market. Our work contributes to order, security, and fairness – while offering professional and respectful treatment to every person we meet.
We have offices in Gothenburg, Malmö, Skellefteå, Boden, Gävle, Kalmar, Linköping, and Stockholm (Solna), among others, and meet customers daily both at our offices and at their locations.
In Boden, we work closely with both companies and private individuals and are often their first contact with Sistec.
About the Role
The role is strongly customer and service-oriented and involves substantial work in reception/front desk as well as digital customer support. You meet people in person, guide them appropriately, handle cases in our systems, and ensure that processes run smoothly.
Examples of tasks:
Receive and assist customers at reception and at scheduled meetings
Work with incoming digital support and administration
Register and manage cases in our digital systems
Guide customers through their cases and processes clearly and confidently
Collaborate with colleagues and external parties when needed
Follow up on customer cases and ensure good service throughout
Participate in daily office operations and customer visits
Work takes place primarily from our Boden office, but also with customers in the surrounding area and Luleå.
Who Are You?
We believe you have a background in service, reception, customer support, or similar work, and are experienced in working closely with people in a professional capacity.
You are:
Service-oriented, positive, and solution-focused
Confident in customer interactions with strong interpersonal skills
Organized and responsible
Comfortable working independently but also thrive in a team
Comfortable with computers and digital systems
You don't need to know everything from the start – we'll provide internal training and orientation in our processes and systems.
Qualifications
Good computer skills (e.g., Microsoft Office and digital support systems)
Good Swedish and English, spoken and written
B-class driver's license (required)
Additional language skills are a plus
Previous experience in service roles, reception, customer service, public administration, or similar is highly desirable.
Other Information
The job sometimes involves travel within the northern region.
A background check will be conducted prior to employment according to current procedures.
Sounds Interesting?
Submit your application today and mark it BODEN.
Selection and interviews are ongoing – position to be filled as soon as possible.
Want to learn more about us and our services?
Feel free to visit our website.
We look forward to welcoming you to SistecAbout the Job
Sistec in Boden is looking for a service-oriented and solution-focused team member who thrives in meeting people. This is a role for you if you enjoy helping customers, working systematically in digital systems, and being a reliable and professional first point of contact – both in person and online.
Do you enjoy providing excellent service in a reception or customer reception role? Are you comfortable working at a computer, managing multiple cases in parallel, and meeting people from different cultures and backgrounds? Then this could be the job for you.
With us, you'll have a…