Administrator to the Service Office

Polismyndigheten · plný úvazek

Box 463, Umeå, Švédsko

Are you ready for a greater challenge? The Police Authority is Sweden's largest government agency with approximately 40,700 employees throughout the country. With us, you will have the opportunity to contribute to the Police's mission of increasing safety and reducing crime in society. Police Area Västernorrland is one of the police areas in Police Region North. The geographical area encompasses seven municipalities. Police Area Västernorrland is divided into three local police areas: Medelpad, Norra Ångermanland, and Södra Ångermanland. At the police area level, there is an investigation section and a police area office. Local Police Area Södra Ångermanland is part of Police Area Västernorrland. Within the local police area, there are intervention and crime prevention operations, investigation groups, as well as support and service. This position is a temporary assignment starting by agreement until 2027-09-30 with placement in Kramfors. 1 position(s). JOB RESPONSIBILITIES The Service Office is the Police Authority's face to the public and often the first point of contact for the general public and an important contact point. The operations are both a government function and a service function with accessibility for both external and internal service. Working as an administrator at the service office is meaningful work in strengthening confidence in police operations by demonstrating engagement, quality, and security in case processing as well as efficiency. At the service office, you will be offered varied work with several different tasks. Main responsibilities: • Passport and national ID card handling • Report intake • Lost and found management • External and internal service • Receiving and handling submitted weapons Additional tasks may arise as the flow of cases can vary. Working hours are primarily scheduled during daytime. Work at other locations within the police area may occur. QUALIFICATIONS This is an opportunity for you if you have: • Completed upper secondary education or equivalent knowledge acquired in another way • Current work experience in service and administration that has included personal contacts that the employer considers relevant for the position • Good knowledge of Swedish and English in both speech and writing • Good computer skills and ability to quickly learn new IT systems • Class B driver's license We consider it advantageous if you also have: • Additional language skills beyond Swedish and English • Current experience working in a reception or similar role that the employer deems relevant for the position • Current experience working with classified information Personal Qualities As an administrator at our service office, we require engagement, availability, and efficiency. Since work tempo varies, we believe you are a person who thrives and is driven by this, while maintaining your accuracy and customer service skills. We further believe you have a service-oriented and flexible approach as well as good collaboration skills. Since the work is outward-facing with daily contact with people, we place great importance on your communication skills. You also need to be responsible and have the ability to create structure as well as prioritize and organize your work. We will place great emphasis on personal qualities. Employment Type: Fixed-term employment. Duration: 6 months or longer. Working Hours: Weekly scheduled working time Union Representatives: SEKO Police, ST within Police Region North, Police Federation Region North, SACO-S Region North. All can be reached via the Police switchboard 114 14. Job Title: Case Handler Work Location: Kramfors Working Hours: Weekly scheduled working time Start Date: As soon as possible by agreement Function: Case Handler Service Office Apply by attaching your CV (we do not want a cover letter) and answering the selection questions. The questions are based on the competency profile for this recruitment, and your answers form the basis for the selection process. It is therefore important that you answer the questions clearly and thoroughly and do not refer to other documents, such as your CV. Answering the questions is a prerequisite for your application to be considered complete. Please note that requirements and any merits must be fulfilled at the time of application. We use e-recruitment to streamline and ensure quality in the recruitment process. Applications for this position will only be accepted via the Police's recruitment support system Visma Recruit. Selection tests may be included as part of the recruitment process. If you have protected personal information, references, or similar information that you consider sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application. If you wish to supplement your application, please contact the responsible HR consultant. The Police Authority is Sweden's largest government agency. We offer you a workplace that stimulates diversity, creativity, and personal development. Read more about our benefits as an employee of the police at: https://polisen.se/erbjudande We conduct our operations according to the state's six core values: democracy, legality, objectivity, freedom of opinion formation, respect, and efficiency and service. As an employee within the police, you are expected to act according to these principles and contribute to their maintenance. This is a prerequisite for legal certainty, legal protection, and the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and build confidence in the police. Please read more about the police and our operations at polisen.se We warmly welcome your application! 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