Case Handler for the Children and Youth Department

This position is located within the Social Services Administration, one of eight departments in Linköping Municipality. The Social Services Administration is responsible for authority functions, procurement of services, and in-house operations within the areas of individual and family care, LSS, and social psychiatry. We ensure that all residents receive the support they are entitled to. Your Responsibilities We are now seeking a case handler who wants to be a central part of our work with children and youth within social services. You will be employed as a case handler, but your tasks will correspond to the role of a social administrator. The role involves providing administrative and coordinating support to the social workers where you, through structure, quality, and continuity in case processes, contribute to legal security and efficient flow in authority operations. Since this role is new for us, there are good opportunities to help shape working methods and routines together with the units. Your responsibilities will consist of supporting efficient administrative processes related to authority cases. You will provide support in investigation work and documentation, but will not make any independent authority decisions. This includes handling incoming documents, handling consent reviews and document disclosure, communicating decision bases and other documents, as well as registering and quality-assuring information in the Treserva case management system. You also have a coordinating function, which may involve booking health examinations, planning and convening SIP and network meetings, and participating as documentation support, preparing materials for IVO reporting, internal controls, and quality follow-up. Another part of the assignment is to gather information and materials from collaboration partners such as schools, guardians, BUP, and other authorities to support our investigations. The role also involves close cooperation with various functions within and outside the organization, such as social workers, administrators, managers, and your closest colleague. The role requires that you have the ability to structure your workday and manage your processes independently. This is a chance to step into a new role where you really make a difference. By creating structure, order, and secure administration, you contribute to people receiving the support they are entitled to. Together we build a modern and sustainable social service – and we hope you want to be part of it. With us, you get the opportunity to have a broad role with varied tasks where you become an important function in the team and between the units. You will work in a rewarding environment where you have the opportunity to contribute to improvement and development of administrative processes. We welcome development that includes digitalization and AI. Your Workplace This position is located within the Children and Youth Department, which is a large and central part of the Social Services Administration and consists of approximately 210 dedicated employees. The department is responsible for investigation, follow-up, and implementation of services and placements for the target group 0–20 years old, and conducts continuous quality and development work. Within the department, there are four investigation and follow-up units, one recruitment/matching unit, and units for residential care and open services. You will be directed toward all four investigation and follow-up units. Our office is centrally located at Drottninggatan 45 in Linköping. We work in newly renovated and fresh activity-based office landscapes. Working hours are weekdays 07:50–17:00, with shorter hours during the summer months. We apply flexible working arrangements for increased flexibility. The possibility of remote work may exist by agreement, based on operational needs and individual circumstances. About You We are seeking someone with post-secondary education in social work, behavioral science, social administration, or similar education that the employer deems equivalent. To succeed in this role, we would like you to have good knowledge and experience of social services case processes and relevant legislation such as SoL, LVU, and LSS. Since you will be positioned in the Children and Youth Department, we also see it as desirable that you have experience with authority operations in this area. The position involves communication with both internal and external contacts as well as documentation, which requires good Swedish in speech and writing and good administrative skills. The Children and Youth Department has come far with digitalization and AI, which is why we hope you have competence and experience in this area. Furthermore, a Class B driver's license is meritorious as travel may occur in the position. As a person, you are secure and stable. You have positive energy and attitude in the situations you encounter, where you strive to be part of the solution. Furthermore, you are self-driven, organized, and take responsibility for your tasks. You adapt easily to changed circumstances and are flexible when needed. You are attentive and accommodating in your dealings, show interest, willingness, and have the ability to help others. We look forward to receiving your application! Additional Information When you apply for a position in Linköping Municipality, you register your application by logging in via e-ID (such as BankID or FrejaID) instead of email address. Do you lack e-ID? Please contact the responsible HR consultant or manager, and they will help you register your application. Start Date: By agreement Employment Type: Permanent employment Full-time Equivalent: 100% Number of Vacancies: 1 Ref. No.: 17676 No personal letter is required with this application There is Room for Both Courage and Joy We are courageous, thoughtful, and knowledgeable colleagues who together support nearly 170,000 residents through all stages of life. By daring to think and act in new ways, we grow as individuals while contributing to Linköping's continued development.

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