Administrator within Life and Pension!

OIO Väst AB · plný úvazek

Skeppsbron 38, Stockholm, Švédsko

About the role As an Administrator, you will work with daily administrative matters within the collective bargaining agreement business. The assignment focuses on occupational pension and insurance solutions for cooperative employers. You provide service to employer customers and internal stakeholders while ensuring that matters are documented and registered correctly. The role involves multiple parallel tasks and suits you if you enjoy working structurally within larger administrative workflows. Your main responsibilities: Administer enrollments of new employers in occupational pension plans and group insurance. Handle discrepancies and conduct investigations based on incoming reports and checklists. Register address changes and other customer-related updates. Monitor and handle incoming matters in shared mailboxes. Staff the phone line and answer incoming calls. Provide service and administrative support to employer customers and internal stakeholders. Ensure correct documentation and registration in relevant systems. Who we are looking for We are looking for someone who is service-oriented, responsible, and has a high sense of quality. You work carefully and structurally, take responsibility for your tasks, and find it easy to prioritize when multiple matters need to be handled simultaneously. As a person, you are solution-oriented and enjoy administrative work. You can work independently within your area of responsibility while collaborating well with both colleagues and customers. We believe you: Have at least two years of experience in administrative work, preferably within insurance, pension, banking, or other financial activities. Have experience in customer service via phone and email. Are accustomed to handling large volumes of administrative matters while maintaining quality. Have good computer skills and experience working in multiple administrative systems simultaneously. Have strong proficiency in the Microsoft Office suite, especially Outlook, Excel, and Word. Communicate very well in Swedish, both verbally and in writing. Work independently, structurally, and carefully. Have good ability to prioritize and manage multiple parallel tasks. Meritorious: Experience in administration within occupational pensions, collectively bargained insurance, or life insurance. Experience working with employer customers. Knowledge of collectively bargained pension and insurance solutions. Experience with case management systems and large administrative workflows. About your new workplace Your new workplace is one of Sweden's largest and most established players in insurance and pensions. The business offers security solutions for both individuals and companies and is characterized by a long-term focus on customers, quality, and social responsibility. You will become part of an operation that works with collectively bargained occupational pension and insurance solutions for employers. About the employment This is a consulting assignment where you will be employed by OIO and work on behalf of our customer. We at OIO administer and are responsible for the recruitment process. Terms of employment: Start: October 1, 2026. Assignment period: October 1, 2026 - December 31, 2027. Scope: Full-time. Location: Customer's office in Stockholm, with some possibility for hybrid work. A thorough background check may be conducted before the assignment. Candidates are presented on an ongoing basis and the position may be filled before the final application deadline. We encourage you to apply today! About OIO Our passion is helping you find the right role and workplace. At the same time, we understand that you are selective and choose carefully for your next career step—we would do the same. Therefore, we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a better chance of reaching their full potential. Through fair and straightforward employment terms and present leadership, we actively work with your engagement and development. In this way, we strive to become an obvious career partner for you. We are as picky as you are.